Healray Collection·Zizhu

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

這是第二次入住這家酒店，非常滿意。下船後可以電話酒店安排接人入住，酒店位置也很好，對面就是沙灘，離紫竹林很近，前後都有棧道，可以順着走到紫竹林。酒店衞生很好，打掃很及時，炎熱夏天還會多準備礦泉水，房間內還配有除濕機，樓下就有餐廳，經濟實惠。 酒店人員都很熱情，有問必答，出入都會打招呼，特別是前台小魏（還有位圓臉小姐姐，忘了問姓名）考慮周到，看到我們長者都會考慮行動方便問題，幫忙安排合適的房間。👏

服務很好，前台小錢很熱情，還有師傅幫忙拿行李到房間，第二次入住了，衹要來普陀就選這個酒店，離碼頭近，還有接送服務，帶孩子長者來很方便，酒店自帶的餐廳吃飯也很便宜，菜也很好吃