Healray Collection·Zizhu

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

房間比較新也很乾凈，服務很熱情，遇到的很多小問題，反映之後也快速解決了。酒店的地理位置也很好，到景區也不遠，晚上比較安靜，對面就是沙灘，晚飯後也可以散散步。5號正好是立夏，酒店還贈送了每人一個煮雞蛋和一份小禮品，退房時更是贈送了漆扇，情緒價值拉滿…很感謝…

第二次選擇他家入住，無論是位置還是環境都非常喜歡，出門就是沙灘，離南海觀音特別近，有車接送，還送了水果，特別是酒店裡的餐廳味道超級棒，價格很親民，明年來還選擇他家