Maison New Century Hotel

Service by the guy who picked us up from the airport is excellent. 10/10!!! Our luggage was damaged during the flight, he called someone to help us repair it. We were short on time for the ferry sailing to Mt Putuo due the weather conditions, that day sailings will be cancelled, (we got to chat in the van when he picked us up from the airport), he said we can just leave the luggages at the front desk and then hurriedly sent us to the port, good thing we made it. That's superb customer service!!! He didn't even want to get a tip, eventually we gave him some dried mango packs from the Philippines. The front desk guy though is a different story, he was super slow, did not know how to handle checking in of foreign passport holders I think. He has our passports and had to ask us our birthdays!! It was also difficult for him to understand the visa dates (expiry and issue dates), and he kept on asking when we arrived, it is just there stamped opposite the visa page, we just actually arrived that day, this is our first hotel. Anyway, free pick up from the airport is best and free sending to the port and then lastly also to the bus station. Great service.

Good Hotel, nice place

房間挺大的，乾淨，挺安靜的。衞浴三分離，挺方便的，洗浴的水很舒服，提供機場接送挺方便的。給升級了房間，服務好，需要什麼東西，打個電話，機器人很快送來，衞生打掃很及時。周邊離大排檔，海鮮市場，步行街都很近，很好。 另外，合作的高佳莊酒樓做的菜口味不錯，有檔次，🈶地方特色，而且用房卡可以打折，很好。 接送沈家門半升洞碼頭、城北汽車站、普陀山飛機