Jiajin Hotel Zhengzhou

Fui a Zhengzhou para ver el concierto de JJ Lin y reservé un hotel. Las instalaciones del hotel son un poco antiguas, pero el servicio es muy bueno. Si tienes alguna duda, tomarán la iniciativa para ayudarte a resolverla. Lo más conmovedor es que el hotel ofrece servicio de recogida y regreso al concierto, ¡lo cual es muy conveniente! El concierto de JJ Lin nos hizo encontrarnos en Zhengzhou El viento de la noche de verano Zheng Botong JJ20 canta en voz alta [Wow] El sol abrasador de ayer sintió la pasión [sol], el arcoíris de hoy después de la lluvia🌈 encuentra la suerte [amor] ¡Les deseo a todos buena suerte! ¡Lleno de felicidad! Todas las cosas buenas llegan como se esperaba [Rose] JJ20 es perfecto el uno para el otro tu me completas Gracias a todos los distinguidos invitados por su confianza y apoyo en el Zhengzhou Jiajin Hotel [Vamos], nos volveremos a encontrar si estamos destinados [Rose] Miembros del equipo de servicio de concierto: Zhao Guiju, Wang Fei, Wang Zihang, Guo Yanan, Wang Huibin, Li Chao, Hou Kui, Yu Chunmiao, Song Junhua, Li Yajing. Gracias por acompañarme durante todo el camino [rosa] gracias [café]

En primer lugar, me gustaría agradecer a la señorita Zhang Jingjuan ~ ¡La niña tiene una muy buena actitud de servicio! Aunque es joven, ¡es muy paciente! También estoy muy agradecido con otra hermana, Zhang Caicun, que es profesional y experimentada. No estaba muy satisfecha con el tipo de habitación que reservé al principio. Las dos damas lo ajustaron de inmediato, lo que me hizo sentir muy feliz. ¡Este viaje y volveré la próxima vez! ! !

Hotel muy bonito y limpio, buena ubicación, el personal es muy servicial, el servicio de habitaciones excelente.

Se trata de un hotel excelente, con estándares que coinciden con los de los hoteles occidentales. Las habitaciones son amplias y cómodas, hay muchas comodidades y la limpieza es de primera. La ubicación no es muy buena porque la mayoría de las atracciones están lejos del hotel, pero hay supermercados y cafeterías en las inmediaciones. Hubo un incidente con el personal al hacer el check out, pero la experiencia en general fue positiva.

We had a great stay at the hotel for the most part. The facilities were high end, the design of the hotel was beautiful, and the staff, especially the receptionists and cleaning staff, were warm and welcoming. We really appreciated the friendliness and overall atmosphere during the first days. However, a situation towards the end of our stay left us deeply disappointed. We inquired in advance about doing laundry and were told that it would be free of charge. We were simply asked to “sign here” without being given any information about potential costs, and we felt pressured to agree without clarity. The next day, we were shocked to receive a bill of 910 yuan, a price that was even higher than a night’s stay at the hotel. We felt completely misled and tried to raise the issue with the staff. Unfortunately, we were met with little understanding or flexibility. We asked to speak with the manager, but were told to come back the next day. This turned our final evening, which we had hoped would be a relaxing end to our trip in China, into a stressful experience. The next morning, the manager still refused to meet us, sending another staff member instead. We were taken to a separate room to “negotiate,” which felt very uncomfortable. The tone was condescending, and we were told that these kinds of prices were standard for five star hotels. When we offered a price we were willing to pay, it was immediately rejected. Instead, we were offered small souvenir figurines or coffee as compensation, which was not what we were looking for. Eventually, we were given a 30% discount discount, and the staff member implied that this was an extremely generous gesture, but for us, the core issue was never the price, it was the lack of clear communication and the poor way the situation was handled. No guest at a five star hotel should be made to feel this way. What started as a great experience was unfortunately overshadowed by this incident. We truly hope this feedback is taken seriously, as we cannot recommend this hotel based on how this issue was managed.

the hotel is clean, the service is excellent, free pool and sauna. will come back again.