Zhangjiajie Ruke Hotel

Elegí este después de leer muchas reseñas en línea y ¡quedé realmente satisfecho más allá de mis expectativas! Las instalaciones de la habitación son muy buenas, modernas, sencillas y elegantes, y el ambiente sanitario es muy satisfactorio. La ropa de cama es suave, cómoda, fresca y limpia, y el baño es magnífico. El desayuno es increíble. Hay muchos sabores para elegir. Los fideos de arroz son súper deliciosos. Tengo muchas ganas de quedarme unos días más, pero mi agenda es apretada. Volveré la próxima vez.

Pro: Located in neighbourhood area, near local eateriss and supermarket. Can easily grab Didi for rmb 6 to the cable station. The room quite spacious and come with AI assistance. The staff gave a fantastic welcome when we arrive, even picking us from the HSR with a luxurious limo. Con You have to change to slipper at the lobby before going to the corridor leading to the room. Don't understand the logic The room is not very sound proof and I can near people singing in the middle of the night Breakfast is limited, healthy but not tasty and don't provide additional if you ask for more. We saw a tea pot set at the main hotel lobby and we ask the hotel staff if we can offer us some tea so that we can have some traditional Chinese tea there but the staff said no and instead pour us 2 cup of blend tea instead. We felt the staff is very sincere. In comparisons, We went to eat the nearby restaurant to eat and they gave a big bag of tea to bring home. In conclusion, the hotel excel in the hardware like hotel, lobby and room design, and hotel pick up service. But lack in term of the service level.

I booked the Ruke hotel because it looked good on the picture but I have to say if I ever go back to Zhangjiajie I would 100% go back there. This has been my best experience in a hotel so far in any country. Their level of service, hospitality and kindness is absolutely over the charts. Every detail is thought through to give you the best stay ever. Fantastic tailored breakfast, perfect shoeshine and amazing atmosphere, I had an amazing stay there. Their driver, a very nice chatty guy, picked me up at the station and immediately put me in the good mood with his easy manner. Then upon arriving in the hotel I was given welcome tea and biscuits while they did the check in for me and took care of my luggage. Then I was asked what I would like for breakfast and at what time it should be served. No buffet but a huge choice of local delicacies to choose from. And it just went on and on like that throughout my stay. This is by far my best experience and I am ever grateful to the whole staff for their ways. It made me feel very special. Thank you very much !! I don’t even mention the room itself, with a very nice balcony and voice control of all the elements (you have to speak Chinese) and the fact that it’s in walking distance to the Tian Men park entrance downtown. If you are going to Zhangjiajie, go to Ruke hotel, you won’t regret it!

This was the single BEST HOTEL EXPERIENCE my partner and I have ever had. I can't begin to cover all the reasons why, but I'll share the highlights below: Staff: Every member of the staff was incredibly kind and went above and beyond to ensure a comfortable stay and readiness for the next leg of our trip in China. When we mentioned that we had been traveling for a week, they offered to launder our clothes at no charge - we arrived around 9PM and our clothes were ready early in the morning. When we went out for the day, they mended my partner's suitcase simply because they noticed a rip - we did not even have to ask! The thoughtfulness of the staff had no limits. Food: You can select what you'd like for breakfast the day before and at what time you'd like to eat. The dining room is exquisite, and the food was phenomenal. We particularly loved the spicy beef brisket noodles! Architecture / Decor: Every detail of the hotel, from the staircase to the greenery and angles of the hallways, to the art and patio, felt both homey and modern. We loved the art installations - paintings, sculptures, and more - around the building. Beautiful hotel. Room: We loved our room! It's equipped with smart technology, and the hair dryer is the equivalent to the Dyson one. Our patio was full of greenery. The bed, pillows, and comforter were sooo comfortable - we really didn't want to leave in the morning 😅 but alas, we were here to see Tianmen National Park. Also - the toiletries were lovely, we especially loved the scent of the body wash and shampoo. Grateful to have stayed here and hope to be back one day!

WE absolutely loved this stay! Best hotel we’ve been to in Zhangjiajie. The hotel room is well equipped with top quality items, from the bedsheets and pillows, to the shampoo and body wash. Every hotel staff is on 24/7 standby to go above and beyond for the guests. Dirty clothes can simply be left in the laundry basket and you will see it all washed when you are back. They serve excellent breakfast till 11am. And many more! TL;DR: Excellent hotel. Impeccable service. Can’t recommend this place enough.

I rarely write the review, but this time I want to do it so much! It was better than 5* hotels that I’ve been too. (And I travel really a lot). The best hotel in my list. Hotel: it was super clean, nice, new, modern and cozy. I felt like I don’t want to leave. So warm. But the most important thing I’d like to mention is that people there are so hospitable and warm. Service is one of the best I’ve ever experienced. We arrived late so they gave us desserts and delicious snacks. They got our shoes to clean so we can wear them tomorrow. They were very attentive and helped us a lot. I would definitely recommend them to my friends and I will stay here again. Thank you so much.