Hoteles Hoteles con balneario en Condado de Yilan

We have a wonderful experience at this hotel with exceptional friendly and helpful staff. Only thing that needs to improve is the breakfast buffet area selection choices. Would expect more selection for an Spa Hotel

The hotel is great, the private hot springs in the room is definitely the biggest selling point here. The hotel staff are very helpful, we requested to change our rooms to higher floor and they helped straight away, so thankful. Enjoyed the bubble water provided on each floor, great choice by the hotel. The only downside is the afternoon tea and supper, it's designed for kids and so understandably with lots of fried food. If the hotel can just add some fruit into the variety, that would be truly great 👍.

All good on the hotel. Amenities was great but they have washing machine and no dryer. Room was huge and view was facing the beach. Very nice resort feel hotel. Only thing was the location is slightly further away from downtown, Luo Dong so need to grab an Uber or cab which may not be readily available during peak period or holidays such as new year eve.

Best hotel I've went to so far in Yilan! Loved the spacious room and bathroom - was surprised to see two televisions in the room haha. Everything felt luxurious and clean! What's most important is the super King bed - had a really good sleep :) Pretty convenient located nearby restaurants and shops!

總結： 泡湯池很大，提早放水沒問題。 位置稍嫌遠了一些，但就當作是運動，反應在價格上，合理。 衛生打掃的很好，晚上睡覺很安靜，電視是網路電視、看yt也沒問題，吹風機：DYSON太猛了吧 老闆娘詳細的介紹，但又沒有過多的熱情，很棒。 （等等不要誤會，這沒有不好，我覺得超棒，I人也能好好聽他介紹完。） 連應該是請來幫忙的移工的態度也很親切，笑臉迎人 棉被稍嫌熱、冷氣很冷，尷尬的是不蓋很冷，蓋了很熱😂 但撇開這些我覺得這個價位cp值很高，希望多多支持好店家，讓他們可以永續經營下去、未來還會再來，希望有薄被子😂

旅館位於礁溪客運站附近，從台北往返旅館毋須自行開車，可從台北市政府轉運站搭乘客運，約一小時車程即可直達礁溪，交通算是相當便利。旅館內的房間及浴室空間寬敞舒適，可以讓人盡情放鬆、享受泡溫泉的樂趣。旅館準備的晚餐為多道式料理，每一道份量雖不多但整體而言還算精緻美味，尤其是早餐選項裡的中式海鮮粥，料好實在、吃得到完整的螃蟹肉，非常值得推薦。

Staff at the counter is very friendly and helpful, recommended nice eateries. Room is clean and spacious and bed is comfortable. The hotspring bathtub is big enough for 2 people and water is very hot, we had a great time.

We recently stayed at Wellspring by Silks in Jiaoxi for a short getaway with my 7-year-old child, and it was one of the most relaxing and family-friendly stays we've had in Taiwan. Location: The hotel is just a 5-minute walk from Jiaoxi Train Station, making it easy to arrive with a child and luggage. One of the best parts is how close it is to all the great local eateries—from traditional ********* breakfast spots to noodle shops and dessert places, everything is within a short stroll. We loved popping out for quick meals and snacks without planning too much. Even though it's centrally located, the hotel feels like a quiet, relaxing retreat once you're inside. Room: Our room was modern, clean, and thoughtfully designed. The private in-room hot spring bath was a huge hit—not just for me but also for my 7-year-old. The water temperature was easy to adjust, and it became our daily ritual to soak and relax. Kid-Friendliness: Although the hotel has a stylish, adult-focused vibe, the staff welcomed children. They provided child-sized slippers, which made my little one feel like a VIP guest. The rooftop pool area was also suitable for kids (with supervision), and we spent a lovely day splashing around with mountain views. One thoughtful bonus: even after we checked out, we were still allowed to use the rooftop pool and hot spring facilities. That extra flexibility made a massive difference for us — it meant we could enjoy one more relaxing soak and a bit of pool time before catching our train home. It showed how the hotel goes the extra mile to accommodate families. Facilities: The rooftop infinity pool and hot spring area are just as beautiful as in the photos—peaceful, scenic, and well-maintained. There's also a cozy lounge with complimentary snacks and drinks, which came in handy for quick breaks between activities. Everything felt clean, well-designed, and easy to access, even with a child. Service: The service was warm, professional, and genuinely kind. The front desk staff were helpful with suggestions for nearby places to eat and always greeted my child with a smile. They made us feel welcome from start to finish. Breakfast: Breakfast was a treat for adults and kids — a great mix of Western and ********* options. My 7-year-old especially loved the fresh fruits, scrambled eggs, and mini croissants, while I enjoyed the local touches like sweet potato porridge, scallion pancakes, and handmade soy milk. Overall: Wellspring by Silks is a perfect blend of peaceful luxury and family-friendly comfort. Whether traveling solo, as a couple, or with kids, it's a great spot to unwind and enjoy the best of Jiaoxi's hot spring culture. We're already looking forward to our next visit.

The hotel was generally accessible from the jiaoxi train station (about 4-5 mins walk) It’s also very close to the market where you can get food and drinks easily. In terms of amenities, theres a rooftop (outdoor) spa, indoor spa, swimming pool and gym.

The hotel is attempting to portray itaelf as a 5 star hotel, but it doesnt quite live uo to that standard. while they may be offering upscale amenties and a polished exterior, the overall experience feels lacking in the finer details that typically define a true 5 star hotel. It feels more like a 4 star property rather than a true 5 star experience