Zodiac Hôtel & Aqua Park

The hotel was very nice and clean the food had a good selection and was very tasty entatainment was great and all staff was very polite and helpful Nadal was very helpful had a very good time will definitely recommend and wish to return thanks zodiac hotel for the great stay

This is an excellent place to stay with your friends or family. From the security staff to Mr Amin on reception to the management everyone makes you feel welcome . Thank you all and Mr Manager Mr Karim thank you for your warm welcome we will be back .great hotel great facilities great location

I arrived on the 12th and immediately found the hotel very thoughtfully designed and presented, even though it is peak off-season. There is always a security person in the booth, an electric gate, and someone at the front desk (which has a bureau de change!). The hotel also gets frequent visits from a local black cat who is very friendly. When we went, it was very quiet; barely any noise at all after 11pm. The pools remained open despite the late season. Staff members with a special mention are Seif and Dodo, who were very warm, friendly, knowledgeable, and went the extra mile to make our stay as pleasant and enjoyable as possible. Almost all staff speak multiple languages well and are happy to talk to guests. There is also a nearby bar (part of the hotel complex) called Zanzibar, with awesome music. Drinks are very affordable and the décor very original.

Wish we had read the reviews before booking… All I will say is do not stay here! We ended up going to a hotel 10 minutes down the road everyday and paying £70 each day per person for a day pass to eat and drink as the food in zodiac is inedible. We don’t have high standards by any means and didn’t expect this to be amazing as it was cheap, but it felt like prison. We couldn’t wait to leave and dreaded going back there each night. The staff are so rude especially the booking manager, the bar men are creepy towards women and the receptionist is just so unhelpful. When we checked in and a grumpy man showed us to our room, he was reluctant to give us our key as he just stood there wanting a tip! Security staff are rude when you come in too and followed us to our room as didn’t believe we were staying there, even though we had wristbands. Plates and cutlery are dirty in the restaurant and food inedible. We tried breakfast one day and did not go back. Flies everywhere on the food. Drinks in the bar are so weak and served in old beaten up bright orange plastic cups even in the inside bar in the evening, felt like a kids club. Hotel corridors are pitch black with no lights, we had to use our phone lights even in the days, and there is a constant smell of sewage round the hotel! Rooms were dirty, had to ask for towels, No coat hangers in the wardrobe, hairdryer did not work properly, back door did not lock, shower and taps thick with limescale, shower bracket broken so must shower holding it, towels had brown marks on them, toilet seat broken, toilet roll as thin as tracing paper, Walls thin so can hear all noise from the corridor, pool water felt dirty and slimy. Also if you do go out of the hotel be careful as streets feel unsafe and men are lurking around that make you feel uneasy. It honestly felt like a prison, the rooms look nothing like the bright clean pictures, I would not recommend or stay here again even if someone paid us!!

It's my last night in hotel zodiac it's amzing hotel i had a good time with evry one in this hotel spaclly with The animation team they making great work Big love to the animator Fares (franio) his super dancer "good Rooms , good food i will Come back soon J live this hotel to much