OCEANA Hotel & Spa

Very bad

Nice hotel

酒店整體環境還不錯，硬件設施相對五星酒店顯陳舊

We had not visited Tunisia before and were not sure what to expect. We loved our stay more on each of the 10 days we have been here. So much so that this is the 1st holiday we have ever been on that we plan to rebook again (for a similar time next year) as soon as we get home!! The hotel, our room (pool and sea view) and the grounds were all beautiful and very clean. All the staff are super friendly and efficient. A very high standard of customer service from everyone who works here. The room was exactly like the pictures, on the booking site...very clean and spacious and the bed & pillows were very comfortable. The hotel location is great! Right on a beautiful beach, in a peaceful location. Jasmine Hammemet is walkable, or a short and cheap taxi away. Old town Hammemey was not walkable but the taxi fare is still only around £3 to £4 each way. There were lots of people we met that were returning. One couple were back for a 33rd visit! I almost didn't want to leave a review in case it ruins our next experience because of becoming too popular!! Overall a holiday that exceeded our expectations and I can see us visiting many more times in the future. Thank you to everyone at the hotel for a wonderful holiday x

First impressions, the reception and bar area are stunning! I arrived at night, but this didn’t impact upon the hospitality. I received a welcome drink and - without requesting - a plate of cold cuts, cheeses and salads were sent to my room. I didn’t go to bed hungry! On waking I pulled the curtains and was greeted by both beautiful gardens, pool and sea view. The hotel suited me as it had an intimate feel - although large. Staff are friendly and helpful anticipating your needs and remembering your orders each day. Staying here took the work out of my holiday. I came to rest, and rest I did!