Hotel Maison Yakima, Tapestry Collection by Hilton

Super cute hotel, very comfortable, clean and just super nice

Shame on you Hilton: Charging $12 for a continental breakfast that wasn't any better than a free breakfast at less expensive hotels! On top of that the poor desk clerk was in charge of breakfast. Most everything needed replenished when we ate. Some got filled and some did not. And you pay for parking. I will say our room was good so no complaints about that.

Loved this beautifully restored office building turned hotel. The room was immaculately clean and decor was fresh and modern. Every staff member we encountered was friendly. Happened to be there on a night where they had complimentary appetizers and local craft brew samples. That was a fun touch. We met one of the owners at that event and she was delightful and very passionate about customer satisfaction. The hotel is centrally located and does provide parking for $10/night. Overall, it was a wonderful stay, and we'd recommend Hotel Maison.

Built in 1911 and remodeled to provide modern day comfort. Lots of Yakima history in beautiful jumbo sized photographs around the facility. Very classy upgrades and style. Wonderful complimentary breakfast.

We were happy to find a Hilton in yakima. Hotel is well appointed with lovely spaces. Staff was attentive and professional. Breakfast was an excellent treat. Healthy choices. Small gym, but nice. Rooms were quiet and clean. We shall return.

We stay one night with friends for a short craft beer tasting trip. It became Hilton tapestry hotel shortly after we made the reservation and they allowed us to accumulate Hilton points when we checked in. Check in was easy. We left our luggages there and got a text message when the rooms were ready. Parking was affordable at $10 a night. Plenty of parking space and easy to get in and out. They even called the restaurant to make a reservation for us upon hearing that we were not able to use our foreign phones. Rooms were a bit too dark for us but it was comfortable and clean. We love the breakfast spread - our first in a hotel since Covid. The selection was better than standard hotel breakfast. The herb omelet was very good but it was not topped up so my husband didn’t get a taste of it! There were pastry, charcuterie board, fruits, yogurt, oatmeal and even fruit juice! We were pleasantly surprised. Location was good, near the farmer market. There are a few brewery at walking distance. We had a nice stay and the best thing about this hotel is the personal and human touch of the reception staffs. Well done and keep it up.

Loved my stay at the Maison. Such a beautiful old historic hotel and excellently cared for with modern anemities and comforts. Staff was very friendly and helpful and several good restaurants and brew pubs nearby within walking distance.

Full disclosure: I have worked at hotels in the past. I was very disappointed with this hotel, and will NOT a return guest. Check in: My husband and I stopped by the hotel prior to the standard check in time, knowing a room would most likely not be available. We were off to a private event, and wanted to get the paperwork and credit card authorization done ahead of time. We did not know when we would be returning to the hotel, and did not want the night shift to cancel our room. When we asked to "pre-register," the woman working (who was clearly new) told us that was not an option. I was frustrated until her trainer stepped in and said that was fine. The trainer showed the new hire how to authorize our card, and stated she would leave clear/detailed notes for the evening shift that we were not a no show. Notes did not happen. I would understand if the lobby was busy at the time we arrived, but we were the only ones present. I received a call at 9:30 pm, which thankfully I was able to answer, from someone at the front desk asking if I was still coming. I answered yes, and said that my credit card had been authorized earlier in the day, and that there were supposed to be notes on my account. The front desk person seemed surprised, and didn't see any notes (or didn't look). They were calling because the hotel was oversold ("we have a full hose tonight") and wanted my room. When my husband and I finally got back to the hotel, we were assigned a room on a low floor facing the main street. We could hear every car that drove by. We ordered the continental breakfast, which was a joke. My husband ordered the meat and cheese option, which was so disappointing and unappetizing he chose not to eat. Parking is cheap, ($10 per night), but the garage is shared with the hotel next door, and is chaotic at best. The only positive was that the room was clean.

The room was very clean and comfortable. Everything there that was needed. The delivery of a complementary breakfast was a special treat. Underground parking was nice. Would be very useful in the winter.