Rebecca Hotel (Xuchang Caowei Ancient Town Pangdonglai Times Square)

I stayed at Rebecca Hotel with my parents on June 25 and had a very pleasant experience overall. Although my first room had a noticeable smell of smoke which affected my rest, the issue was quickly resolved after I spoke to the lobby assistant manager, Ms. Zhao Yanfang, during breakfast the next morning. Ms. Zhao was extremely professional and helpful, within about 10 minutes, she arranged for me to change to another room on the same floor with my parents. Throughout the rest of our stay, she consistently greeted us with a warm smile, helped open doors, pressed the elevator for us, and even made light conversation. Her genuine hospitality stood out from the rest of the staff and made us feel truly welcomed. A big thank you to Ms. Zhao and the hotel team, employees like her are a real asset to the hotel. I would definitely recommend this hotel to others and hope to come back again!

This is an excellent place except aging facilities. The staff are very friendly and upgraded us to a better room for free. Free tea and fruit snacks are available. The breakfast is absolutely better than some of the 5 star hotels. The room service is great. The staff whom I forgot the name helped me with my luggage to the taxi. Xuchang is a pleasant surprise for me and my friends. We will definitely come back.

Good location for stay and clean rooms if you will back i Will stay again

Was a nice place

這次入住體驗遠超預期，必須好好誇一誇！ 首先是前廳的服務，工作人員特別細心周到。從入住辦理到諮詢問題，都耐心解答、高效處理，讓我剛到就感覺很暖心，另外大堂還有各種各樣的花茶，細節滿滿，逛完胖東來回來直奔茶台來上一杯真的很棒。 其次是客房條件，設備完善且衞生狀況滿分。房間裏的設施一應俱全，用着很順手，各處細節都打掃得乾乾淨淨，住着特別舒服。 再次酒店的餐飲和配套也沒讓人失望。早餐種類特別豐盛，能滿足不同口味需求；自助洗衣房特別方便，解決了出行洗衣的難題，整體配套設施很完備。 最驚喜的是地理位置，離曹魏古城特別近，閑時散步就能去逛；去胖東來購物也很方便，出行效率超高。周邊景點春秋樓丞相府都特別近，感受一下三國文化特別不錯。 還要重點表揚酒店的人性化服務。前台小美女及時免費升級了房間，大堂副理艷芳在得知我飛機航班較晚時不僅同意了我延遲退房的請求，臨走時因為買了胖東來物品需要打包快遞，費勁周折幫我找了好幾個箱子用來裝物，見又食物特地又多送房間了幾瓶冷凍瓶裝水，真是貼心周到。。 這樣貼心又便捷的酒店，下次來這邊肯定還選這裏！

因為胖東來超市，旅行回去的途中準備在許昌留一晚，入住這家酒店，服務非常熱情，送水果，玉米水，大廳各式茶水，離古城近，對面餐館也很棒，最值得一提的是酒店的早餐，新鮮，美味，多種多樣，味道很棒，很幸運入住。