Xiamen Liu Yuan Smart Hotel(Zhongshan Road Railway Station)

Customer service was excellent. Front desk staff was very friendly and helpful. They could also wash your clothes for free if you needed it. Hot water was very good, and the room was clean. There were some additional bottles of water available in case you finished your 2 bottles which were provided in the room. The location was very convenient. I took BRT from airport and got off at Douxi Rd and then walked less than 10 minutes to get to the hotel. There were a lot of eateries and 2 super markets along the street. I recommend this hotel.

At first glance the hotel looked fine, the reception looked bright and well presented but that’s where the good feelings ended. I wasn’t expecting a lot but really what I received was below that level, much below the most basic of standards. The walls were marked and dirty, the mattress possessed not a single shred of comfort. After explaining my issue with the guy from reception, they were so kind to switch my room and later found a second mattress protector had been put on to the bed in my room. This was because I spoke Chinese and persisted that the empty rooms had not yet been checked into. They were quick to change this and I appreciated that. I understand that the pandemic has been a shocking time for those who are in the hotel business but this property needs a complete overhaul. I had no fault with the staff but the management would do well to make the rooms more comfortable, the staff don’t deserve disgruntled customers.

Everything was fine

不錯哦，環境衞生乾淨整潔，房間安靜 免費拍攝服務·贈6寸照片打印1張:照片好看，服務高效不錯不錯不錯的 福建小零食大堂隨心炫:贈送禮物和特色小吃 衣服洗滌服務:很好，很周到的。

從踏入酒店起就感受到賓至如歸的服務，前台熱情高效地完成入住手續 房間乾淨整潔，床品柔軟如雲，智能設備操作便捷 酒店位置優越，步行可達商業區與地鐵站 乾濕分離設計合理，水壓充足且出水快 性價比很高 還有很多免費服務

環境優美，有玫瑰花的浪漫，有森色植物的清新（｡･ω･｡）つ🌷，衞生乾淨整潔。服務態度好，很熱情，有免費的停車位，很方便。還提供免費涼鎮茶水飲料和洗衣服務，太讚了[強]