Elong ETANG Hotel (Xi'an North Railway Station)

吃喝玩樂一應俱全，出門逛街吃飯去，各個景點也都特別方便。前台辦理入住很快，很熱情，有問必答，還詳細的給我們介紹了酒店的各項設施和周邊好玩的地方，免費幫我們升級了房間，很滿意的一次入住體驗

前台服務很熱情，提供行李寄存，環境非常不錯，房間小度控制，很方便，交通便利，提供打車報銷服務，設施齊全，公區很大，住着舒服，離地鐵口也就300左右，早餐也很豐富，這家酒店值得推薦。。

酒店設施齊全，智能化程度高，整體環境優雅，服務人員態度好，細心周到，酒店地理位置優越，靠近地鐵站和西安北站，出行方便，早餐豐富多樣，品質高，床品柔軟乾淨，打掃及時，好評。

The location is great. The staff are very friendly:) The room is very clean ,sheets and towels are very comfortable! They even put fruits, face masks etc. The hotel staff also called the taxi to train station and paid taxi fare for me .

The hotel is less than 5 mins walk from Fengcheng 12 lu Exit A, with a variety of local eateries along the walk. However, the in-room experience was poor. One of the bed was uncomfortable and sank significantly, making restful sleep difficult. Furthermore, the overall cleanliness was unsatisfactory; the floor, especially around the toilet, was quite dirty. Plus point was toilet has a bidet though not ideal it was better than nothing, but the toilet flushes unnecessarily, wasting water.

Extremely good service, room amenities and staff members. Room featured an AI robot sort of like Alexa or Google Home, which enables users to control curtains, lighting, TV and even contact the main desk staff for any service required. Toilet is also modern, featuring bidet, heated toilet seat and more features which I did not dare to use. Shower area was separated from the toilet area with an opaque glass divider. Location is fantastic as well, located about 1.5km away from the Xi’an high speed rail North station as well as about 300-400m walking distance away from the Metro. Only thing I would improve is the in room WiFi speed. Each room has its own separate WiFi network, however the speed seems to inconsistent for each room. I stayed in room 2047, however I found that the WiFi was slow and sometimes not working at all, which causes the AI robot which is connected the respective room’s WiFi to also not work. All the WiFi passwords across the rooms are the same as well, which allows other room users to be able to connect to your WiFi, slowing your own WiFi speed. Suggest to customize the WiFi password for each room.