Premier Inn Manchester Airport Heald Green

We have stayed in several Premier Inns, but this one, of which we had been unaware until we looked for one in the area, fell well below all the other standards. we were quickly put off the place by discovering that there was a long staircase, with no lift available, and I am 80, my wife was 79 on Saturday the reason for the stay, so we found the stairs very taxing to say the least. That was failure number one, quickly followed by failure number two the long walk to our room which seemed about half a mile. On entering the room, looking around we noticed the dirty floor of the bathroom, failure number three, then there was a problem with the heating system as the control on the wall did not seem to work properly and so the room was not as warm as we would have liked, although we managed to put p with it, this was failure number four. We went down for tea/dinner and found the Premier Inn does not have its own catering, so is linked with The Beefeater, and there is a passageway directly through between the two premises. We sat down at a table and was 5 minutes before an attendant came for us to order drinks. A further ten minutes passed before the same attendant came and took our orders for the meals. We then had to endure a further 20 minutes. When we finished our meals I wanted to order a sweet, but this was even more difficult to attract the attention of the same attendant who appeared to have many tables to attend to, eventually she came and took the order for the sweet and to ensure we could leave immediately after I had consumed the sweet I asked for the bill. The sweet and the bill came much quicker than every previous request, so this is registered as the fifth negative. The only plus was that the breakfasts both on Saturday and Sunday mornings were ok, the cereals and drinks are self obtained, and the full English breakfasts were delivered in good time. Additionally, on Sunday morning we went to go through the passageway to The Beefeater, but found the passageway was closed off, so we had to walk all the way around the car park to the main entrance to The Beefeater, so that was the sixth and final negative, and after that as we had been disgusted with the whole experience that certainly was not what we were used to at Premier Inns, we will not be returning to the Premier Inn, Heald Green.

Very convenient, close to airport and late check in available

First impression was great parking facilities and guy on reception was really helpful and polite. We were allowed to check in early as the room was ready. Airport is closed by so expecting noise but wasn't too intrusive. Room itself was dirty and smelly. Bogeys found on inside of shower curtain and just generally grubby. BE AWARE THAT THERE WILL PROBABLY BE NO RESTAURANT SERVICE. THIS IS A RECURRING THEME AT PREMIER INNS NOW BUT YOU'LL STILL PAY FULL PRICE. We had to travel via Uber to find evening meals and breakfast.

Great clean hotel that is convenient from the airport and to the train system to travel into Manchester or further. One stop away from Manchester airport.. second time staying there I really enjoyed it.. also it had a bath which is a rare thing these days in budget hotels but a major plus in my opinion

Room was ok, it was cold as the heating wasn't working properly but we were given an electric heater which helped..We had a meal at the restaurant and have to say it was delicious.. I like hot food and this was red hot.. perfect and to top it off the hostess Laura was a pleasure.. she went above and beyond and was so friendly..

My room stank of wee and was freezing cold. I could hear next door coughing, blowing their nose and using the loo. Breakfast was inedible. The Dinner portions were too small, lacked any flavour and was not value for money. Luckily the Co-Op is very near.