Tea Sage · Luxury Wilderness Villa, Wunuzhou Resort

Good hotel and good services. Hotel suitable for healing people that want calm and peace

Family of 6 with 2 children and a young baby. The resort grows on you. I say resort as it's not a conventional hotel as such. Its designed and styled as a mosaic of accommodation types spread out amongst the large grounds, or Scenic Area, as its markted. This was confusing and after a long journey to reach the 'hotel', we had to first check in at a enormous building which is also the public entrance for day visitors to the resorts attractions. Our taxi from the station (which declined to use the meter, ¥20, dropped us on the main road and not at the entrance. Not great with our excessive luggage. We were then transported on extended golf buggy style vehicles to what was the opposite end of the resort. The accommodation was very comfortable and well designed. The only fault is the long walks to the facilities such as breakfast (in another hotels restaurant). That said, you can call for a buggy pick up. On check in we were informed the large water park was not open until later in the season. Too cold apparently, despite being in the high 20c's. A lit of the resort appears to be in state of construction with empty shells of buildings scattered about. By the end of the 4 nights, we warmed up, literally, to the style of resort, the colourful scenery and facilities, those which were open. It's a bit far put of the centre of Wuyuan, though there is nothing too exciting to see in the city centre.

到達酒店這一刻確實驚喜滿滿，前台小美女服務態度非常好，周圍環境寧靜又不欠熱鬧，晚上活動多元化，地理位置非常方便出行或去高鐵站，早餐環境非常舒服品種多樣出品也不錯，值得一提駕駛高爾夫球車接送的師傅，服務真的非常不錯，如果自己或朋友再來，一定會再選擇這間酒店。

在葛仙村那邊過來的，據説是同一個老闆開發的，但是！感覺婺女洲比葛仙村好太多了，第一點是服務方面，婺女洲這邊會有管家提前打電話給你，管家小宋加了微信發了詳細的入住訊息還有遊玩攻略，特別好，迴應也很快，點贊👍 第二點，酒店環境葛仙村的好太多了，又新又沒有黴味，（ 在葛仙村入住的洗心院感覺有股悶悶的黴味，房間也很舊，就是除了房間很大沒其它優點了） 第三，婺女洲這邊吃的也比葛仙村好些，無人機表演和煙花秀也挺好看，就是人很多，得早點去佔好點的位置。 然後呢，有點不好的就是酒店的早餐很一般，沒什麼肉，全都是很普通的

這個房間是我整個國慶假期裏定的價格最高的，但是也是最失望的。本來為了圖方便特意定了景區裏的酒店，我們下午3點多到的，景區近一點的停車場全都滿了，都不讓進，講明瞭是住宿的也不讓停，在周圍繞了半個多小時也沒找到停車位，後來停了老遠。到景區遊客中心一問才知道，沒有給住宿客人預留停車位，但是辦理入住統一都要到遊客中心，等於我們要自行把行李從停車場拖過來，我一度以為我聽錯了，因為步行過去停車場需要十幾分鍾，我們行李比較多，帶着兩個娃，還要把行李搬過一座天橋，還要頂着近40度的太陽。在我再三要求下，前台安排了個小哥幫忙推行李，我跟倆娃在大堂席地而坐等着，入住和退房真的搞得跟逃難一樣 但是非常感謝這個小哥，主要原因還是酒店安排不合理。總之，到了酒店房間已經累得不想逛了，房間還算大，但酒店離景區核心也比較遠，十一期間都是人，大大超出了景區承載量，這個入住體驗感很差，好歹五星級酒店，還那麼貴，真的很少給差評。

服務貼心，賓至如歸，前台員工王莉華熱情專業，客房服務響應迅速，工作人員總是面帶微笑，態度友好，讓人感覺特別温暖和被尊重。 設施舒適，整潔温馨：入住的房間寬敞明亮，佈置雅緻，視野開闊。床品柔軟舒適。衞生間乾淨整潔，乾濕分離合理，淋浴水壓充足且水温穩定，洗浴用品品質也不錯。房間隔音效果良好，空調運行安靜，營造了非常舒適的休息環境。酒店整體的清潔衞生狀況令人非常滿意。