Hotel Sofia by the Railway Station Wroclaw

Frente a la estación de tren, no muy lejos del casco antiguo a pie. Aunque el equipamiento es un poco viejo, la ubicación es buena y el desayuno es normal.

¡Excelente precio para una habitación tan grande, limpia, con buena ubicación y linda vista!

EspañolLa primera reserva se canceló debido al peligro de inundaciones. El alcalde paró todo, pero el hotel Sofia me dijo: “¿Reembolso? Nunca había oído hablar de eso”. Segunda reserva: me quedé dos noches… me pareció una semana. ¿La tarjeta de la habitación? No funcionaba. Volví a recepción. ¿La solución? Una llave de verdad, que hacía sonar una alarma cada vez que abría la puerta. La forma perfecta de conocer a todos los vecinos. Volví a recepción porque las pilas del mando del aire acondicionado estaban agotadas. Me sentí como si formara parte de una carrera de relevos. El aire acondicionado solo echaba aire caliente. Sesión de resolución de problemas del aire acondicionado a medianoche con la recepcionista, que pasó 15 minutos “jugando” con el mando. ¿Mi recompensa? Una noche tropical en Wrocław. El hotel está justo enfrente de la estación de tren. Los tranvías, el tráfico y las bocinas me dieron una serenata toda la noche. Las ventanas bien podrían haber sido de papel. Pedí a la recepción que me llamaran un taxi para llegar a mi conferencia. Señalaron una tarjeta de visita como si fuera un artefacto antiguo y me dijeron que llamara yo mismo. ¿El servicio? Inexistente. Básicamente, son un servicio de extracción de dinero camuflado en un hotel. Reflexiones finales: No recomendaría este lugar ni siquiera a estudiantes que se quedan despiertos toda la noche.

EspañolSOLO EVITE EVITE EVITE Esto es terrible. No se deje engañar pensando que es barato... puede parecerlo, pero hay muchos mejores al mismo precio o menos. Sospecho que las críticas "buenas" son falsas. Un factor de advertencia clave es que este es uno de los pocos hoteles en los sitios de reserva en los que no se puede hacer una reserva con cancelación (incluso con costo). Se quedan con su dinero y no le permiten cancelar bajo ninguna circunstancia... ¡incluso en caso de duelo! Lo único que lo salva es la ubicación... pero también le tiene que gustar el ruido y los borrachos. Si está en el Reino Unido, recuerde que puede reclamar según el artículo 74 de la Ley de Crédito al Consumidor... simplemente tome algunas fotografías... si no cree que sea de "calidad comercial". Tan pronto como las compañías de tarjetas de crédito reciban una serie de reclamaciones, a este hotel le resultará difícil aceptar pagos.

Hotel was booked on our behalf by a tour operator and the location is immediately opposite Dworzec Główny tram interchange and the train station is also next to it. It is convenient for tram and bus services, which are very efficient and the service connects easily to the whole town. You can purchase time based tickets from the machine next to the tram stop, with instructions in English and is straightforward. You can also use the Jakdojade app to purchase tickets and route plan, but it is not well promoted, and also adds a small amount to your wallet each time you buy a ticket, which is rather irritating and could not avoid. Be prepared for a lot of noise when staying here, with tram and bus services shuttling past until the early hours. If noise doesn't bother you, then it's OK, however, sleeping for the 2 nights we were here was very difficult. Check in is usually from 3pm, but we were let in earlier, so worth asking. The first room we were allocated had no curtains and the Velux blinds above unreachable to close, so the room was useless and the polite receptionist was helpful in moving us. In the new room, our air conditioning unit was dreadful, being hard to operate and very noisy, along with frequent vibrations that sounded like a pneumatic drill every 5 minutes. The room gets very hot without it - April stay - and opening the window was not an option due to the traffic. We raised the issue, but the response was generally that's the way it is and to adjust the settings, which did not help. Tea and coffee facilities are included, but no long life milk was provided, so kind of pointless. We did have a fridge, so it's possible to buy your own milk. The room was generous with space and the bed was OK. The shower was good, but it did leak. The hotel has no restaurant or bar on site for guests, so we purchased breakfast at reception for another hotel about 5 minutes walk away at the Europejski. It was pretty good and had a nice charm about the place, Staff are generally friendly and there is a luggage room and a late checkout purchase option from 11.00am on the day you leave, but we elected not to pay this and left our belongings to go explore. We would not stay here again, due to the combination of poor air conditioning and the noisy interchange which left us exhausted, with little sleep the whole weekend. If returning to Wroclaw, we would find a hotel further away from the interchange, and with public transport easy to use, you are never far from a bus or tram stop.

I made mistake with reservation. Booked room for next day. When i arrived, they asked me to pay for day i arrived, and then informed me that they can't cancel reservation for next day. 175 pln for nothing. It's quite pathetic to treat client this way.