Usuario invitado
21 de junio de 2025
we met a gentleman at the reception with a nonchalant attitude and just looked like he was there to get his hours over with, he checked us in after wating almost ten minutes, even though he was next door and just sitting there, he was not helpful, we were told they had no fan, and we had to sleep in 25*C humid, uncomfortable room, did I say sleep, DID NOT SLEEP, it was our worst night ever and we have stayed in a lot of Premier Inns, all over the country, a lot, thankfully our morning was the complete opposite, Claire at the breakfast reception, oh gosh, she is credit to the company, from her wonderful smile to her helpfulness and the overall bubbly atmosphere, gosh did she restore faith back to our stay in Premier Inn, as we have never had terrible service like the night before and thankfully Claire, made up for what we have known Premier Inn to be, exceptional food, sleep and service.
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