Blazing Stump Motel & Suites

We stopped here for one night on a family road trip- it was clean and comfy. Staff were very nice. The check in process was simple- just a message to my phone with a code for the key box. The kids loved the pool and the breakfast had gluten free options.

Room was not serviced during the day. Even room service dishes from breakfast were left on the sink. I was told by reception this occurred because I didn't alter the sign outside room to say please service. In the information book it states that room will not be serviced if do not disturb is displayed. If it is necessary to have the sign saying please service room this should be in the information book.

Bed was comfy, that was it. Cobwebs had been on cornice so long they were black with dust, thread bare carpet in lounge and a lovely big stain in middle carpet, dead cockroaches in sliding door track, only one hanger in wardrobe, stains on net curtain in bedroom, heating vents thick with dust, kitchen blind broken so couldn’t open or close, sign in bathroom said use rubber mat to avoid slipping in and out spa - no mat, black mould on grout in spa area, mirror in lounge dirty.

No longer our choice! We have stayed here on about 20 occasions and just loved it. Gary & his staff have always been so wonderful, friendly, professional & welcoming. Previously have recommended to everyone. But with new management would no longer recommend to anyone at all. Poor Reception staff and little housekeeping. Need to lift your game. HT

We stayed in the Honeymoon suite. This is large, with a giant bathroom and spa bath. The bed is huge and comfortable and there is a kitchenette. An improvement would be a sofa or some comfortable chairs, the only things to sit on were the dining chairs which were hard and uncomfortable. 4/5 Would stay again.

The whole experience of this stay has us still traumatised and only now able to write about it. From firstly, the (lack of) greeting at the reception desk (that stunk of stale smoke) to finally being turfed out by the angry cleaner, our entire stay was a shambles. The complex resembled something out of the 80's and our suite was not serviced once during our stay. All cutlery, crockery, pots and pans were grimy and sticky and had to be thoroughly washed prior to use. The toaster had congealed slime on top of it and the surface was burned, so didn't work (my skin is still crawling). Thankfully, I bought disinfectant wipes with me and, after using one to mop a drop of water off floor, I was horrified to witness the black dirt that greeted me on retrieval. Was this floor ever cleaned? The Airfryer was another story entirely and had a layer of fat on its tray, and it stank, so I quickly shut it again. I decided to make a cup of tea, though now no longer surprised, I found the condiment sachets to be old and shriveled. The tap water was that over chlorinated, that I felt like I didn't need mouthwash after!! The whole suite never once had a sheet change or towel change. We were given 2 whole toilet rolls for 4 people for the duration(4 days). Good job my IBS held off or I wouldn't have made it out alive! There was a terrible smell from all the drains which made for a very unpleasant bathtime. And now for the piece de resistance............. Checkout!!!!! We received 3 rude phone calls barking at us to leave. We had several knocks on the door from an angry cleaner who would have looked less threatening if she had a sword in her hand. She literally frog-marched us out the door barely giving us a chance to pack up and leave. We raced up to reception and the angry receptionist was too busy on a personal call to acknowledge the keys being returned. Again it smelled like a dirty old tavern. We shall not return, hell no, just nope, no thank you. Ps. Did I mention it comes with free (thankfully, dead) wildlife??!!