Sonesta Select Boston Woburn Burlington
1 noche
Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Woburn
Sonesta Select Boston Woburn Burlington
240 Mishawum Rd, 01801 Woburn, Massachusetts, Estados Unidos
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Descripción del alojamiento
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4.8/10
Limpieza4.9
Instalaciones4.8
Ubicación4.9
Servicio4.9
Todas las valoraciones (27)
Alrededores
Metro: Oak Grove
(15.8 km)
Aeropuerto: Laurence G. Hanscom Field
(15.7 km)
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Información general
Habitaciones
Valoraciones de usuarios
Políticas
4
Habitación (2 camas dobles)
2 Cama doble grande
Prohibido fumar
Cuarto de aseo privado
Servicio diario de limpieza
Comprobar disponibilidad
Valoraciones de usuarios
4.8/10
27 valoraciones
Valoraciones reales- Limpieza4.9
- Instalaciones4.8
- Ubicación4.9
- Servicio4.9
Calificación media de alojamientos similares en Woburn
Hahadeni
14 de julio de 2022
遺憾目前無早餐，位置很不錯，可自助投幣洗衣。電視畫面質量不夠好。
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Usuario invitado
11 de marzo de 2024
For a reasonable cost we stayed two nights at this very pleasant hotel in a quiet, convenient neighborhood, a quick drive to downtown Boston, Concord, Salem, and lots of other tourist sites. Everything was just as it should be for a comfortable stay. Courteous, friendly staff, clean, and it even has a little store by the check-in desk for snacks, toiletries, or other odds and ends that you otherwise would have to drive to a convenience store to get. No free breakfast provided, unfortunately, but we made use of the fridge and microwave in the room, and there were good restaurants / bakeries nearby.
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Usuario invitado
3 de octubre de 2023
Rooms are small They smell badly when carpet is wet Breakfast is same all days no change in menu Staff is non coperative Said the hotel management is soon planning renovation hence they have nothing much to offer guest I mean is this what is called as customer service?
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Usuario invitado
31 de agosto de 2023
I reviewed this hotel back in September of 2021 when my husband and I stayed here. At that time, we were not happy with our stay. We wanted to give this hotel another try, thinking that perhaps after two years some improvements might be made, but we were wrong. After we arrived and had unpacked, we discovered that the Wi-Fi was not working, and several television stations were not accessible. When my husband contacted the front desk, the man who checked us in came up to our room to try and address the issue. He told us that the Wi-Fi problem was with the room. He asked us to pack up, and he would give us another room. Instead of letting us know he could place us in another room on the same floor, we dragged all our things down to the front desk, only to go back up to the same floor where we started, with no real apology for the inconvenience. As my husband needed to do some work during our stay, thankfully, the Wi-Fi in this room worked, but we still had the same problems with the TV. The decor is exactly as it was when the Marriott owned it. The rooms are shabby, and the entire hotel is in desperate need of a complete remodel. There was litter in the stairways and around the outside of the building. When we arrived at the hotel, a very sketchy looking couple were sitting at one of the side entrances. During the three nights that we stayed here (August 23- August 26), we saw a few more people who looked like they had fallen on hard times going in and out of the hotel which led my husband and I to suspect that homeless people were being housed here. When this hotel was owned by Marriott, it was a nice place to stay for a reasonable price. While small, the onsite restaurant offered hot breakfast, lunch, and dinner. The staff were friendly and very attentive to the needs of their customers. Customer service does not seem to be a priority now. The location is very convenient for travelers...close to 95, restaurants, and the Burlington Mall, but sadly, I would not recommend staying there.
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Usuario invitado
27 de agosto de 2023
Room was good. Where this hotel lacks is in the complementary breakfast. But what do you expect for free. I’ve stayed at other hotels and their complementary breakfast were very good! So this place had no ice, eggs were flat & terrible, outdoor seating and patio was closed. On our last night there, there were neonazis protesting outside asking refugee Haitians to go home staying in the hotel. Hotel is definitely under new owners/ management. One person in our party has stayed here many times and said this would be the last.
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Usuario invitado
26 de agosto de 2023
BEWARE! To even give this hotel 1 star is too much. I would give it 0 if I l could. I was charged twice for my room and after multiple conversations for weeks with the staff where they called me a liar multiple times and refusal to let me speak to a manager they still will not refund my money saying their system only shows 1 charge.We contacted Sonesta head office who claims they’re unable to help either as it is a privately owned entity. Terrible customer service from both operations. Save yourself the headache and loss and DO NOT stay at this thieving hotel or any Sonesta hotel for that matter.
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Usuario invitado
16 de agosto de 2023
The absolute worst hotel I have stayed in. No room cleaning after 4 nights. Smelled like urin. Pool closed in the middle of summer. Customer service was nonexistent. Breakfast was included but unpalatable. STAY AWAY!!
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Usuario invitado
14 de agosto de 2023
The room was small the bed was suppose to be queen it ended up being a twin bed for two people they never send housekeeping stood there 3 days I asked the service desk for housekeeping she lied stated they will go and clean none ever went the hotel smells they don’t have a phone in your room for obvious reason they don’t want you to bother them. This hotel was a joke I always book in the area but this was the worst hotel I ever went to save your money the pool was broken, the exercise room the treadmill was mess up the breakfast was very poor one of the worst experience I have ever had it looks beautiful online when you go you can tell the difference is an old building the owner doesn’t invest
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Usuario invitado
1 de junio de 2023
I will start with the positive; the location was great, with proximity to shopping and restaurants. It was very centrally located. The building itself was old and outdated. The room was something out of the 60's with little to no updating. I was on the first floor, directly next to the exit and across the hall from the housekeeping closet. About a 1.5" space under my door made it very difficult to block out the noise and constant door slamming. I went to the desk to see about moving my room to a more private area and was told they were "oversold" and could not do anything about it. Needless to say, I tried to make the best of it. The rug and bedding were dingy and dirty. I had to keep the curtains 100% closed because both windows were basically level with the parking lot and you could see into my room from the outside. The ice machine was broken and the lobby printer was not working so I was unable to print something needed for work. The breakfast was "OK", but I felt so bad for the young woman who was working. She was alone trying to facilitate breakfast for dozens of people who showed up at 7:00 am. My room was company paid, so no charges should have been made to my card other than the initial deposit for "incidentals". I started getting notifications on my phone that 3 additional charges were made to my American Express card. I had to visit the desk yet again to try to explain that NO charges should be made to my personal card. There was no explanation provided - I had to wait for the manager to arrive and he was able to remove the charges. I was extremely dissatisfied with this hotel and definitely would NOT recommend staying here.
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Políticas del alojamiento
Hora de entrada y de salida
Hora de entrada: a partir de las 15:00
Hora de salida: antes de las 11:00
Políticas sobre admisión de niños
Este alojamiento admite niños de todas las edades.
Es posible que se apliquen cargos adicionales por hospedarte con niños (solo pueden usar las camas disponibles en la habitación). Introduce el número de niños para actualizar el precio.
Cunas y camas extra
Ponte en contacto con el hotel para consultar las políticas sobre cunas y camas extra.
Política de depósitos
DepósitosSe requiere un depósito
Métodos de cobro de depósitosSe aplica un importe fijo de 100.00 US$ (aprox. 1,913.97 MXN$).
Métodos de pago de depósitosEste alojamiento acepta tarjetas de crédito
Reembolso de depósitosEl depósito se reembolsará en la cuenta de pago original en un plazo de 14 días tras la salida.
Mascotas
Se admiten mascotas previa solicitudCargo extra
Tipos de mascotas permitidas: perros
Cargo: 75.00 US$ (aprox. 1,435.48 MXN$) por mascota y estancia
Animales de servicio
Se admiten animales de servicio previa solicitud
Pago en el hotel
Descripción del alojamiento
- N.º de habitaciones: 120
Facilities
The hotel stands out for its range of facilities and services and offers a comfortable stay.
Rooms
The hotel offers non-smoking rooms. All rooms feature air conditioning and a bathroom. The accommodation units each feature a sofa-bed. A desk is also available. The accommodation units offer a range of amenities, including tea and coffee making equipment. Internet access, a telephone and a TV are provided as standard. A hairdryer can also be found in each of the bathrooms.
Sports/Entertainment
Sport and leisure options are offered by the hotel and third-party operators. The hotel offers an outdoor pool. Leisure options available to guests include a gym.
Meals
The hotel offers the following bookable meals and board options: breakfast and dinner.
The hotel stands out for its range of facilities and services and offers a comfortable stay.
Rooms
The hotel offers non-smoking rooms. All rooms feature air conditioning and a bathroom. The accommodation units each feature a sofa-bed. A desk is also available. The accommodation units offer a range of amenities, including tea and coffee making equipment. Internet access, a telephone and a TV are provided as standard. A hairdryer can also be found in each of the bathrooms.
Sports/Entertainment
Sport and leisure options are offered by the hotel and third-party operators. The hotel offers an outdoor pool. Leisure options available to guests include a gym.
Meals
The hotel offers the following bookable meals and board options: breakfast and dinner.