"We spent a fantastic 4 days here, beautiful rooms, professional service and delicious food. Plus swimming pools, SPA, saunas and many other attractions. 5* hotel and everything at the highest level. The view from the balcony is probably the best of all the hotels we have been to. A wonderful place to which we are always happy to return"

"Generally, it is a very good hotel. What we liked: -easy parking -fast check in -nice design and equipment, comfy matress, newly furbished room -cleanliness, great cleaning ladies! - wellness, 2 jacuzzis, 2 saunas, water available, a room with brine wall (included in price) - and the best: food! Huge selection of local cuisine, very tasty, just perfect What we disliked: - even we paid for better room (cca 20 eur/night surcharge), it was super tiny. Only 20 cm left next to bed on one side, second side was just next to a radiator -incredible smell from kitchen due to ventilation system under our window (avoid room 324 or better any room in inner courtyard). Sure,it was loud but fortunatelly on until cca 9-10pm -badly organized wellness, no towels/sheets available. The only option was to rent a bathrobe (20 zloty) that is a non-sense in a sauna. Slippery floor as it gets wet. No temperature regulation in shower (just cold water, so people were avoiding shower before entering the wellness area). Limited privacy as cameras were observing showers partially. Staff did not care and preferred to have loud and annoying discussion among themselves. During 3 visits there was never anybody at reception. But a second day one guy wiped the floor. Only 4 uncomfortable deckchairs in resting area and only 8 lockers for entire hotel. Many guests had no idea how to behave in sauna/jacuzzi - maybe short instructions located near entrance could help. -majority of staff was unable to speak any other language than polish. -bar was closed at 6pm (make sure you buy drinks in advance if you want something refreshing after wellness) -even room was refurbished there were already issues. Bathroom ventilation did not work, the same was one malfunctioned button of flushing toilet. Tap looked alright from outside but we noticed blacks particles coming from inside (like peeled off paint). We decided not to report it in the end as we did not speak polish (no-one would understand us)."

"Hotel muy bonito. Habitación familiar con 2 baños y 2 habitaciones. Muy buen desayuno. El spa y la piscina está fenomenal y también para niños. Muy buen masaje en el spa. Todo muy limpio. Lo recomiendo a familias. Hotel con todo detalle. Aparcamiento gratis"

"The breakfast was really delicious, we had a lot of choices for breakfast. I think everyone can choose. The room was clean and beautiful. The location is also fantastic, and a view from window was breathtaking. The service was very nice and pleasant."

"Nos pasamos más que 3 días aquí, pero nuestra experiencia fue perfecta. No hemos visto tanta variedad en el desayuno, el restaurante es simplemente sorprendente. Los niños tenían tanto divertido en la cueva y cuando llueve, la zona de los niños interiores estaba lista para ellos. Los perros también fueron muy bienvenidos. Habían preparado una pequeña sorpresa cuando llegamos, así como las botas y las camas de mascotas. Estamos realmente disfrutando de nuestra estadía aquí y definitivamente volverá 😎"