Home2 Suites by Hilton Winter Haven

El hotel está bastante bien, sobre todo porque está muy cerca de Peppa Pig World, se puede ir andando. Hay algunos sitios de comida rápida y supermercados cerca, lo cual es ideal para ir directamente al parque al día siguiente. El desayuno también está bien.

Este hotel es muy bonito y limpio. El personal fue excelente, muy cordial y servicial. Está a poca distancia a pie de Legoland (10 minutos a ritmo normal), lo cual fue una gran ventaja. Hay aparcamiento gratuito en las instalaciones y muchos restaurantes en los alrededores. Desventajas: la piscina no está climatizada, así que hacía muchísimo frío para ser primavera. Aunque las suites se anuncian como "cocina completa", no tienen estufa, por lo que no se puede cocinar. Sin embargo, el personal de recepción ofreció una hornilla eléctrica portátil. El desayuno es limitado y podría ser mejor. En general, este es un lugar ideal para familias que van a Legoland o para negocios en el centro de Winter Haven.

It was absolutely amazing stay!! I don’t know how newly built but every corner of the building was totally clean which I care about most! The bed was very comfortable that wasn’t too soft nor hard with a such comfy touch of beddings! We had more choice of hotels but I’m very glad and worth of 30min drive from where we visited. Strongly recommend!!

Great stay the amenities are the best of any hotel I've visited recently

At check-in, we were informed that certain loyalty benefits would not apply because of how the reservation was made. While that was disappointing, we continued with our stay. When we entered the room, there was a very strong odor of smoke and food. We contacted the front desk immediately, and staff came to assess the situation. We were told the matter would be addressed, but there was no follow-up. While I understand that some situations may be outside of a hotel’s direct control, the lack of communication afterward was disappointing. We travel to this area frequently and expected better service. Unfortunately, based on this experience, we will choose a different property in the future.