Tu alojamiento en Winston-Salem

This hotel is in desperate need of an influx of cash and a major refresh. I stayed here five years ago and it was great. Now, it is worn, tired and not clean enough. Not a 4 star class. Listen up corporate! Will not be back unless they put work into it.

Así que este lugar es un poco de confusión. Línea de abajo, es más rudo que se espera que sea. Hay una estación de autobuses grande junto a la puerta más el centro de convenciones. La propiedad está acoplada a un aparcamiento público con un puente de paseo a Marriott a lo largo de la calle. Excepto - es un problema. El paseo está cerrado en el lado de Marriott, así que necesita una llave Marriott para entrar. Pero cualquiera puede caminar desde el segundo piso del techo de estacionamiento hasta la embajada - en el piso superior a la recepción, de modo que tengan pleno acceso al edificio entero (los ascensores no requieren una llave de habitación, así que cada piso es accesible). También me costaron 24 dólares por 24 horas. La propiedad se siente cansada. La habitación estaba llevada, pero la cama estaba realmente buena, así que deben haber hecho algunas actualizaciones. La bañera y los drenajes de ducha son muy lentos. La A/C es super débil. No sé si los filtros están bloqueados o si el sistema necesita freno o qué, pero por suerte, estaba frío fuera. El wifi era píttico. Fue tan lento que corri un ensayo de velocidad y me dio 4.08 abajo y 1.85 arriba. Así que no espere hacer mucho en línea. Pero la gente del escritorio delantero era grande. Hasta tenían cookies que era un buen toque. En general, esta propiedad se sentía como un hotel de fondo inferior. El Marriott a través de la calle es mucho más agradable. El Hampton un bloque abajo de la calle es más agradable. Pero si sólo tienes que estar aquí por una noche, será suficiente.

Beautiful hotel with an historical feel. The lobby and my room was very clean. The only complaints I have were the scratches all on the tables and caulking in shower were coming apart. Just makes me wonder what does maintenance do? Being that my husband is a director of maintenance at an historic hotel. He pointed these things out and said this could cause for a great place to end up not being so great. Also the shower door just seems to be stuck or just needing some maintenance. Other than that, the housekeeping staff was very nice and did a great job on my stayover service

My experience was taxing to say the least. I arrived, after working an eight-hour day and traveling five hours, to a room that had old urine stains at the base of the toilet (both sides). The staff immediately provided a replacement, but it had the same issue. The third room was much better but clearly had not been used or dusted in a long time. The staff member did state that they do not typically have much business. I would expect that there is ample time to clean the rooms, even spot-checking the ones not in use. If I had had the energy, I would have taken the loss and gone to a different hotel. Luckily, I was checking out after two nights. I will not be returning, frequenting any Baymont properties, or recommending to anyone.

We had an exceptional stay at the elegant Summit Street Inn. From the moment we made our reservation, the service was top-notch. Upon arrival, we were greeted with wine waiting in our room, setting the tone for a truly memorable stay. The check-in process was seamless and easy. The staff was not only professional but also warm and welcoming, offering excellent hospitality throughout our visit. The inn exudes charm and offers a beautiful and luxurious atmosphere. We highly recommend the Summit Street Inn to anyone seeking a refined and elegant experience.

I asked to have the general manager call me. Still waiting. So I'm posting. On Friday June 9 I left my room around 8 a.m. I returned around 7:05 p m. TO FIND MY DOOR PROPPED OPEN. How long it was like that, who knows??? I immediately CALLED the hotel while standing in front of my PROPPED OPEN DOOR. IT RANG FOR OVER 20 MINUTES. I them closed my door and proceeded down to the front desk, phone still ringing the front desk. I stood there for ANOTHER 5 MINUTES and the front desk representative finally came back, with her cell phone in hang. I asked her to call the manager. She said she didn't have his number. I said ” I'm certain if the hotel was in fire you would call him. So you do have his number.' I made her go up with me to check out the room. She did make the comment ”well the door is closed”. I said, no kidding. I wasn't going to leave it open any longer!! When I checked in on Thursday and went to iron my clothes, I found my iron smashed in a bunch of pieces. I walked down to the front desk to get a new one. The lady said she'd bring a new one right up. So I went back to my room. 40 MINUTES LATER, still no iron. I went back downstairs, stood at the front desk and a minute later, that same lady walked out of the back room. ON HER PHONE. She asked how she could help. I said I'm still waiting for an iron. And she stated: oh, he didn't bring one up? I said I have no idea who HE was. I had a question for the lady at the front desk on Friday morning. She was standing there, I walked up, she ignored me for 30+seconds BECAUSE SHE WAS ON HER PHONE. The associates being ON THEIR PHONE is a big thing at this hotel. Maybe 'when the cat's away the mice will play”???