Charles House - Windsor Castle

這家酒店的入住方式有點麻煩，必須通過電郵聯絡才能獲得進入的指示，讓人感到不太方便。不過，房間整潔度令人滿意，讓住宿感覺舒適。然而，在使用浴缸後，我的皮膚感到不太舒服，可能與水質或清潔劑有關。服務人員的態度友善，隨時樂意提供幫助，加分不少。總的來說，儘管入住程序繁瑣和浴缸的問題，但整體環境和服務依然讓人感到愉快。如果能改善這些小問題，會是更好的選擇。

一般般，房間有點舊

We were in the UK for 2 weeks and stayed at a number of lovely places. This was not one of them. Pictures are deceiving. I think they were taken 20 years ago. The listing says there is parking. What it doesn't say is it costs £20 and is up the road and across the street. Not at all convenient if you have a lot of luggage, as we did. The rooms are very dated and the beds were small. The carpet looks old and worn and I suspect not terribly clean. The location, while central, is not somewhere I'd feel comfortable walking at night. The road noise is horrendous. As is the slamming of the front door. When I tried to call about the parking I got no reply and, when I followed the instructions to contact via WhatsApp, my message seemed to be blocked. Long story short, we saved the $20 parking and booked into a hotel. How anyone gives this place 5 stars is beyond me.

We loved the Charles house. We booked the Victoria room, which is ground floor and the largest room of a small 3 room house. self check in with a code to enter the house and your room which was great. French doors to patio, refrigerator, large comfy bed , plenty of outlets, extra large bathroom with tub-shower. Super soft towels and bed linens and pillows. Grocery store right across the street. Kettle and tea and coffee in room, but we did not get the breakfast that was available. we stocked up at the grocery store. A great location, about a ten min. Walk to Windsor Castle. Iron and ironing board. Other than a microwave it felt like our own apartment, it was really a large room with a dressing table and mirror, hair dryer. We also got to meet the housekeeper Michelle and she was so nice and helpful. The owner left a manual and phone number for cab company for a good price to the airport. Also price at the Charles House was excellent. Very reasonable for all you got. I would stay there again for sure and I only had one complaint and that was a strong chemical order when we first checked in from cleaning, but it went away when we opened the French doors for awhile. No air conditioning but it was Sept and cool anyway but there was a tower fan and also a space heater if needed. Also great wifi- super strong signal and high speed as well. Close to shopping and restaurants. Great pub nearby the King and Castle. Nice place to stay and very comfortable. Thanks Barbara.

Booked as this location looked good, room was a nice size but the pictures hides that this location needs a makeover, as carpets are worn and bathroom old and needs replacing. Don’t stay here if you’re after a quiet stay as very noisy in the early hours and late at night.

One star because the heat is stuck on high. No way to adjust it and no staff is contactable. Unable to open a window. We had to sleep with the door jammed open!