Maria R
5 de agosto de 2024
We had a horrible experience checking in and getting to our room, and did not end up staying. We had a reservation, arrived at 3:00 pm, however there was no one at the desk, and no clean staff could be found. After about 5 minutes, including ringing the bell, we left to do some shopping and returned at about 4:00. There was a person at the check in, and two cleaning staff were sitting in the lobby chairs on their phones. Our first room smelled of smoke, though the hotel is non-smoking. We were moved to a second room and there were two pillows on the chair with no pillow cases. A cleaning staff member brought two pillow cases, and as the bedding was pulled back, there was hair on the sheets. Additionally, there was dried urine stains on the toilet seat, and we were unable to get the tv to work. This room was obviously not cleaned, though they tried to pass it off as such. The hotel is older, and showing it's age, needs a lot of updating. We then checked out/cancelled our stay, and headed to another hotel in town where we spent the night. Super 8 should do a spot check on this hotel, and I am sure they would be embarrassed, after seeing it, to have it as part of its chain. Our recommendation is to not stay here.
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