Usuario invitado
25 de agosto de 2024
Stayed last year in a double suite and we loved it so much we couldn't wait to come back this year! Upon booking for this year we were told there were no double suites available but the suite with just a king bed would be the same exact size with only one bed, so we thought wed suck it up and give it a shot. Unfortunately upon arrival we showed up to a room that was less than 1/2 the size as last year, horribly outdated, and with incredibly thin walls. Our 4 year old son couldn't even fall asleep for 2 nights due to the fact that we could hear everything from the adjoining room. Tried three times switching, upgrading, canceling rooms but to no avail due to there being no vacancy. We felt like we were tricked into staying in such a small room and now my family and I are paying the consequences for 4 nights. The room was so small and outdated that my family and I would rather end our vacation early than stay another night in a dirty cubbyhole that hasn’t been updated since the 80s.
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