The Sandringham Hotel

We stayed here for 4 nights in November The hotel was good for what we paid for our stay with half board. The room was warm. And had tea and coffee milk.. The food was good.. The staff were very helpful and friendly !! We went by car and it was great we could park outside the hotel as I have a disabled badge.. We went on the train to Cardiff to visit the Christmas market on one of the days. We used the bus to go round the coastal line. Overall, we had a few nice days away at this hotel... Thank You

After booking this over a year ago, we were very disappointed to find out once got there and advised whatvto head down for breakfast that we were infact not allowed any orange juice or a choice for breakfast.. we were treated like muc and am extremely disappointed as we have used this hotel before, it seems it had changed hands since we booked and we were not meant to of spent he other people staying there that wwe given choices for breakfast and allowed orange juice. Our toilet had dry sick on it and the whole place was not in good order. We certainly not be returning.

Here now. Tiniest room I have ever seen with 2 single beds with metal frames low to floor, hardly suitable for the elderly or disabled. Toilet bowl stained. Looks like not changed from previous reviews never mind excuse that will refurbish soon. Room hot, even though window open, went to reception where they were sitting with 2 fans to ask for one for the room, told none for guests and they actually have written on their fans not for guest use! Manager said open window and shut curtains . Window was open. Hotel info states telephone in room. There isn't. Some state hairdryer in room, some say ask reception and £10 refundable so didnt bother. TV won't connect to the WiFi. Bathroom door is damaged has a hole and part damaged at bottom. Mould on a spotlight in ceiling. Don't even supply mini toiletries. Old fashioned shower curtain and even older shower head! Not possible to see which is hot and cold water in shower. Hotel must be aware of all this so no point in saying anything else. As for mealtime. I informed them on booking on additional comments that son has ASD and ARFID. Absolutely no attention paid to this or consideration either that or just don’t care. Sat us at a table sharing with 2 others when there were tables of 2 which went to other people. Clearly they have no idea how this affects someone with ASD .