Premier Inn Weston-Super-Mare East (A370)

Just a quick note to commend Mike and Laura, wonderful Premier Inn professionals, who welcomed us to this hotel. Definite “brownie points” for seeing there were two of us staying in the room so made sure we had a towel each to dry ourselves in the morning! Well done team.

Just wanted to say how Laura and Mike made our short trip very enjoyable. Both very friendly and professional with great smiles

Mike was excellent and sorted out my mistake when booking the room online. Excellent service from him and I would certainly stay here again.

Room was basic but clean. No HDMI input available for TV so stuck with basic channels for evening entertainment. Kettle was very cheap with basic tea/coffee options. Bed was ok, not as comfortable as other Premier Inn beds we've slept in so a bit disappointed. Worst was the bathroom, smelled like someone had just smoked a cigarette in there, towels smelled a bit of smoke too and shower pressure was very low.

Absolutely terrible stay we wont be staying again, the rooms were so hot it was uncomfortable. We were given a fan but it was too noisy to leave running through the night and the road noise was awful it was like being on a race track. Not one person slept well, it was a very unpleasant experience had by all, we had to leave the room early as noone could sit in there any longer.

I had an excellent few days stay here, all the staff were absolutely great. Special thank you to Mike who went above and beyond to accommodate my request for a different room - it was not an easy fix due to the group booking however he spent time and effort to move me, plus helped me move my luggage. Really was appreciated. Nice staff next door in the Beefeater too, all round it was a good experience.