Rufina Palm Bliss

I stayed on dated 16.09.24. This hotel is in hygienic condition: and room service is very poor, bedsheet and comforter is very dirty, and basic phone is in dead condition: None of the hotel staff was available in dress. Cheated by showing 3 stars, even the floors were dirty.

Condition of the room is very good. Overall hotel is clean. Price of food items are high and quantity is not enough. Quality of chinese food is not up to thar mark

Instead of having so many empty room in the hotel the manager lied to us, that hotel is full. And provide us bad smell dirty cockroach and spit filled room. With no light and lot of seepage.

An excellent hotel with its pristine location, had a wonderful time with my family there. One of the best hotels in middle pelling!

If photos can ever lead you to a wrong choice of booking then this is a perfect example. Please don't go by the bright and exotic photographs for Palm Bliss. The hotel is extremely average but pigeon hole size rooms. I paid for Kanchenjunga Balcony view rooms and I was offered a basement room, saying that's the only one available. the stairs down to the basement was dingy, poorly maintained and smelly. The room was v basic. linen was stained. the balcony didn't even have a chair to sit. the crew was indifferent. Food was just okay. I guess the top floor rooms and alleyways were better. but this is a rare occasion where same room rent will give u varying types of services and u have to depend on luck. And most importantly the hotel is not cheap by Pelling 's standards. I don't see any positive in the hotel, and unfortunately have no option left other than to rate it low. There are many options at this price so it's better to look out for something more warm and vibrant.

Basic hotel with clean rooms. Balcony rooms have excellent views. Staff is very cooperative and prompt in service. Food is ok with not much variety. Location is little bit far from the centre of pelling. 5

The hospitality at the place was good. The room views were also good. The roof top has the best view of Pelling. Rotis were soft and fluffy and food was wholesome and rooms and service was also good.

Special Thanks to Mr srawan to make our stay so nice You will get to see nice view from balcony. Very Nice service neat and clean room Best place to stay in Pelling. Thanks to palm bliss team for treating us so well

Over all experience is great. View of Mt Kanchenjunga was great. Rooms and ambiance more than acceptable. This Hotel is in middle Pelling. Regarding foods in AP plan you have to demand for special menu other wise Mr Pintu Sinha will manage low cost foods.