Amber Lombok Beach Resort

I’m going to start w the positives. Amber is in a beautiful location on a private beach with nothing around. The walkways are lush with blooming banana trees and pineapple plants. I used the spa everyday while I was there. The treatments were all wonderful and in a peaceful ambiance. The staff was very friendly from the front office to the walkways and in the restaurant. The restaurant was very understaffed on Saturday night for the bbq dinner. The servers were great they just needed more hands on the floor. It seemed the manager of the restaurant just sat up front on his phone all the time. The hotel is very family oriented and I didn’t pick up on that at my time of booking. Kids running and screaming all day long. Parents, nanny’s and staff yelling for children that were running around wild all day. At Breakfast, lunch/pool time & dinner they were multiple family’s just letting the kids run around everywhere. There wasn’t any peaceful time at the pool to read or relax. At 1 point there were 12 small children at the pool on Sunday. The one day I didn’t got to the pool because it was so crowded. I love the room when I checked in but that faded quickly. Lots of mosquitoes in the room. I killed at least 10 by hand and every time I left I sprayed the poison can they left in the room. The bathroom had a terrible smell all the time. The bedding was dirty dirty not stained it was unwashed. I left the clean room sign on the door all day I figured by the time I got back from my massage it would of been by 4:30 and it was not. The comforter was covered up by the blanket and never changed since prior guests. It had blood marks that had not been washed for who knows how long. I was bit by something in the night on my face around 3:30am and my face swelled up. I turned the light on but couldn’t see any insects. It hurt so bad. I told the front desk the next morning and they got me an ointment to put on it. It was swollen for days and very painful. I had expectations that it would of been amazing but it wasn’t. My food was all delicious, the restaurant staff was very nice and friendly, the spa was great but the structure of the hotel has a lot to work on for the price. I’ve been in lombok for 2 months and I’ve never seen so many small children. If it was advertised as kid friendly I would of picked somewhere else. Even at check out a family was also leaving and 2 of the 3 kids were crying and I said there has been kids screaming and crying every hour for the 3 days I was there. Wi-Fi doesn’t work in the rooms For the money there are many better options in south lombok

Great hotel right on the beach, stunning sunset views. Was a 40min scooter ride to get to mandalika race track for the motogp. Similar distance to the airport. Breakfast every morning was great too. I'd visit again.

Perfect location for a relaxing holiday! We had an excellent service! The only regret - our stay was too short. Surely coming back.

great resort stay given the price :) enjoyed the lovely service from the staff ❤️ the resort has a small gym, pool, spa and restaurant (with live music on some days). the resort is generally clean and well-maintained. highly recommend for the price!

Perfect resort for a relaxing getaway! Loved the stunning views especially of the ocean. Restaurant served delicious food and options were aplenty. The one bedroom villa had a private pool which is perfect for a quiet and relaxing dip. Room is clean and spacious too. Spa and restaurant provided excellent services too. We will definitely be back!

Amber Lombok Beach Resort by Cross Collection offers a truly exceptional experience, highlighted by its warm hospitality and dedicated staff. From the moment I arrived, I was greeted by Ardy, Ali, Rusdi, and the fantastic bar staff, Ari, who ensured that every aspect of my stay was nothing short of perfect. The warm welcome extended by Ardy, Ali, and Rusdi immediately set the tone for my stay, making me feel like a valued guest from the very beginning. Their genuine hospitality and attentiveness made me feel right at home, creating a sense of comfort and ease throughout my entire visit. And let's not forget about the fantastic bar staff, Ari, whose expertly crafted cocktails and friendly demeanor added an extra layer of enjoyment to my stay. Whether I was lounging by the pool or unwinding after a day of exploring, Ari's impeccable service and delightful drinks were always a highlight of my day. In addition to the outstanding staff, the resort itself boasts breathtaking views, luxurious accommodations, and an array of amenities that cater to every need. Whether you're seeking relaxation on the pristine beaches or adventure in the surrounding area, Amber Lombok Beach Resort offers the perfect balance of tranquility and excitement. Overall, my experience at Amber Lombok Beach Resort exceeded all expectations, thanks in large part to the warm welcome from Ardy, Ali, Rusdi, and the fantastic bar staff, Ari. I can't wait to return to this slice of paradise and create more unforgettable memories. Highly recommended for anyone seeking a truly unforgettable getaway.