Premier Inn West Bromwich Town Centre (New Square)

VAN BROKEN INTO TWICE. We stayed at the hotel for a week. Contractors be very careful. We parked there on a Monday night at 8:30pm and the van was broken into literally 3 hours later. If you are going to park your work van I would make sure you have NOTHING in it. We parked for 3 nights and on the Wednesday night the van was broken into again. The first night they broke into the side door of our transit custom. We then made sure they couldn’t try that again so on the Wednesday night they smashed the window to gain entry and open the van from inside the cab. Admittedly the hotel can’t do anything to prevent this other than repair the CCTV which was conveniently broken. I just want to write this review because 2 other companies vans had theirs damaged and theives attempted to gain entry, so please be careful if you are planning on bringing a van full of tools to the car park because you have no option to leave them on site.

I stay every other week to teach and I can honestly say that after a hard days work Leanne on reception at West Bromwich Town Centre really puts a smile on my face. She never forgets my name and always asks how I have been. Nothing is never too much. Her passion for what she does really shines through. Clean, calm, safe and welcoming.

Leanne on reception always has a welcoming smile and greets us as long lost friends. Nothing is ever too much trouble for her, and she makes sure we have rooms near each other. The rooms are comfortable and there is a choice of pillows. Eating in the restaurant has its advantages and breakfast is always delicious!!

Friendly staff and very helpful. There was an amazing selection for breakfast. My family was with me and our two kids enjoyed the complimentary breakfast. It is also conveniently located to the amenities. I look forward to staying here again.

Lovely hotel, great service from all the staff friendly and helpful. Food was lovely in the evening hot and good choice. We could even take it to our room which was great with small children. Breakfast was great and hot however only thing I would say was the veggie sausages weren’t very nice but a small thing as the rest was lovely. Lots of choice. Fresh pouched eggs on request which were great. Rooms nice , hot shower, comfy bed and extra pillows. Great location as close to m5, Tesco and shopping centre. Short distance to legoland where we went and we got a taxi which was cheap. Would recommend and return. Staff were outstanding with service in the bar in the evening, breakfast/lunch and reception.

Room very clean and comfortable. Staff very helpful, day or night and very polite. Breakfast good value, especially with children.

Stayed two nights here on a business trip was very impressed with the room and the bed was excellent had a really good sleep. Food was very very good for the price. I would recommend a visit if you are coming to the area .

The ladies on check-in were very helpful. Checking in was speedy and we were soon in our rooms which were typical Premier Inn standards being clean and comfortable with air conditioning. This hotel is on a roundabout but we could not hear the traffic. The shopping centre next door was really handy with a huge Tesco and other outlet branches in the New Square shopping centre. The Queen Inn, Cookhouse pub, attached provided an ample breakfast and a good range of evening meals. This was a great location for visiting a competition at the Alexander Stadium which was a 20 minute drive away. I would stay here again.

Great location, next to Tesco petrol station and opposite 4 mins walk to town . The automated check in was easy and the room was standard premier inn rooms .Nice and clean . Didn’t really see any staff, only stayed one night and for the first time after staying at so many premier inn’s , we didn’t sleep well as we found the double bed small for us and mattress hard. The restaurant has good ratings and serves 2 cocktails for £10. We didn’t have any breakfast next day as we had leave early for a wedding. Limited car parking spaces and it’s a big problem if you arrive in evening or night as you have park at pay car park due to no spaces at hotel. Also looking for the hotel is bit confusing as there’s a big sign boards that reads Queen inn and you wonder where’s premier only to discover they haven’t taken the old signs off still Overall it served it purpose for one night