TownePlace Suites Milwaukee West Bend

What a great stay! Got in about 6p.m. on Thanksgiving evening and had the friendliest staff! Cieara was awesome! Helped us with everything and made sure we had what we needed! Room was clean and comfortable! Definitely stay again! Strongly recommend staying here if you are in the area!

A modern and nicely appointed hotel that doesn’t provide housekeeping. Despite making 2 different requests to the front desk during our 4 day stay, our room was not cleaned once. The walls are not particularly thick so you can hear your neighbours if they’re noisy. The bed is very hard and the pillows thin and lumpy. We liked the location and room decor. It’s located next to The Hub, a social enterprise coffee shop that supports local charities. It’s near a pretty walking trail along the river and the downtown. There are bbqs and a sitting area out front. Staff were always friendly to us. We just don’t understand why there was zero housekeeping for a 4 day stay when we specifically asked twice and were told each time it would be done that day.

I want to thank Cherrell and staff for their warm welcome. My family and I enjoyed spending time in the pool. The breakfast selection had plenty of healthy choices. The rooms and overall decor was beautiful. I would recommend this place to any traveler. We will be back again!

Attention anyone needing a hotel block for a wedding!! Amazing hotel! Especially for wedding guests! The guests all had a wonderful time & the staff on duty were so great to work with. That community area on the first floor is such a perfect area for guests to hang out together & have a great time. I know my group likes to have a good time so I truly appreciate the staff accommodating our guests & letting them have a safe, good time :) It’s hard finding a hotel that is built to have guests have a good nights rest but also have an area where guests can spend together & have the music playing without getting in trouble or affecting other hotel guests. They all had a wonderful time & had such amazing things to say about their stay at the hotel. You run a great business!

Cherrell the Manager at Marriott went above and beyond to make sure we were accommodated and comfortable with our stay. Her personality and bright smile was very welcoming after nine hours on the road. I definitely recommend the Marriott for anyone traveling and needing lodging in that area. Thank you Cherrell for your hospitality.