Premier Inn Wells (Somerset)

stayed here two nights for an event at the Bath and Wells showground. Only a five minute walk into Wells which is a lovely place. Comfortable beds, althought the shower not very powerful or the free wifi. Must mention Louie who attended to us very friendly and proffessionaly with a smile on his face through out our stay, especially when it was very busy checking in. Pleased to say he is a fellow Man Utd supporter so we had a good chat about that. Also a big thank you to Harrison who was so friendly and helpful on both mornings at breakfast time

Forget the cosy tv adverts staring Lenny Henry with his King size hypno bed and fluffy pillows. We had a ramshackle run down room that was damp with ceiling tiles coming down, two single beds put together and an empty bed at the end of the room. We also had a bath that my disabled wife could not get into, and despite the staff knowing this was a special weekend for us they really couldn’t have cared less. Premier Inn should be ashamed that they offer guest this standard of accommodation and we lost over £70 on our booking. The last time we will ever stay with Premier Inn, a truly awful experience necessitating an early trip home.

Booked Premier Plus room, really comfortable bed, love the rain shower. Lots of room for luggage, comfortable seats & nice tv set up. Nespresso machine perfect, good size kettle. WiFi included a bonus. Great to have decent disabled parking, lift perfect to second floor. Had breakfast both days, nice selection of hot & continental food, very tasty. Dinner on the first night was lovely, the new burgers selection is very good. Thank you for a great stay. Look forward to coming back again.

It's a very quiet hotel. Its an easy ten to fifteen minute walk into town. Comfortable bed and good shower in Premier Plus room. The staff. Were very helpful. You pay £7 a day parking. I would definitely recommend staying here for visits to Wells and Glastonbury.

Stayed for one night whilst visiting Wookey Hole as a family of 4. Room was excellent value for money in a great location, a lovely 10 minute stroll into Wells. Check in was smooth, rooms clean and fresh and very quiet. Beds very comfy. Breakfast was also very nice, again great value with kids eating free. Chef was very good with the kids. Will definitely stay again and recommend for visiting Wookey Hole.

When we metered the hotel we were met by two broken self check in screens so not a great start , a staff member then checked us in. Our room was as expected from premier inn clean and comfortable sadly breakfast was a complete disaster !!! Breakfast was served until 1030 we arrived at 0950hrs to be told to come back 10 minutes later to be seated. The posters of the breakfast looked amazing in the lift sadly there was very little left of anything left and certainly none of the items pictured. No pastries and a few dregs of cereals. The hot buffet was marginally better if you were quick enough or by the time you got to the front of the queue if any was left . Very poor value for money and we certainly wouldn’t prebook breakfast again there is better value to be had elsewhere and very poor service and somewhat unwelcoming staff members