Usuario invitado
19 de octubre de 2023
We stopped over in Weimar as part of a 16 day European tour. I had wanted to stay at the Elephant for some time, so was looking forward to it very much! Check in was a disappointment though. The receptionist was a bit cold and seemed like she was due to finish her shift and we were keeping her back. We had driven a long way from Auxerre in France to get there so really needed a shower. We then discovered the shower drain was blocked and the water overspilled onto the floor. We went back down to let the same receptionist know about the issue. She offered us additional towels for the floor. Seriously?? We politely declined and went to dinner. Fortunately, this was the only negative experience we had here. The hotel was absolutely wonderful. Lavishly lined in gorgeous marble and sumptuous fittings, this is one of the best hotels I have visited. We visited the restaurant very late due to travelling, but were still welcomed in. The food was outstanding, but we really must mention our waiter Moritz. This is exactly how to be a waiter! His service and attention was second to none. Hotel Elephant, please look after Moritz. Good staff like this are hard to find! Great hotel, one of the best, and we hope to visit again!
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