East Sussex National Hotel, Golf Resort & Spa

We came away for my birthday and our wedding anniversary and had the most wonderful time! I would 100% recommend the spa it’s great! Our evening was topped off with fabulous service at the bar and in the restaurant by Megan she was brilliant in all areas and at the end of the meal we were presented two plates with happy birthday and happy anniversary in chocolate with strawberries! Thank you Megan you made our evening!!

Fabulous afternoon tea, our servers Cody and Louisa were very attentive. We wanted to know why there was a gorilla in the entrance, but nobody knew why! It was absolutely delicious, we had a selection of sandwiches and cakes, and obviously the obligatory scones!

Meeting the lovely staff in the restaurant was a breath of fresh air , the service was impeccable ! I felt very comfortable and rest assured . The food was on point and the surroundings were out of this world . Big shout out to Anurag! And his co worker a young and experienced staff ! Thank you :)

I booked a single night stay with my husband, in the Luxury Suite, which cost £299. This review is aimed at the room. At first glance, we both noticed the obvious sign of a previous leak in the ceiling that had been badly painted over. Not a great or luxurious first impression. The room is large, with a lounge area and a couple of empty desks. We had a balcony, which could have been really nice but the woodwork and paintwork is in desperate need of repair. The furniture was tatty and sadly our outside table only had 1 chair. The decor inside the room is very dated, with different colour paint on the walls, painted over fittings and random holes in the walls. The bathroom fixtures were almost shocking. The flush button above the toilet comes out of the wall into your hand. The shower head also swings on the wall, and the door handle is hanging on with one screw. It is clear that these had previously been repaired, albeit badly, with chunks of silicon no longer holding fixtures in place. Why are these not sorted properly before charging £299 a night? I didn’t give this review just 1 star, because the redeeming feature was the cleanliness of the room. If we hadn’t felt it was clean, we would have grabbed our bags and left. The room was clean, but it is falling apart. It’s dated and the maintenance team clearly can’t stay on top of the repairs. This is evident throughout the hotel. The paint is chipped and peeling everywhere and the decor feels old. My frustration is with the suggestion that the room is luxury, as it was anything but. I have stayed in Premier Inn rooms that have their presentation sorted better than this. The room is large, but not luxury. Asking for £299 when you have to plug the flush button into the wall to use the toilet is unacceptable. In summary, we suggest you give your cleaners a raise and hire a new maintenance team ESN!

My mum treated me to a spa day with afternoon tea. The whole place is soo clean and welcoming. The afternoon tea was incredible!! The food quality and quantity was outstanding. Cody went above and beyond making me feel very special for my birthday. 11/10

I booked a spa day, treatment and afternoon tea for my daughter’s birthday. The reception team were warm and welcoming and made sure we knew where everything was. The facial that we both had was excellent and very relaxing. The afternoon tea was to a very high standard and they catered exceptionally well for my gluten free needs. Cory was very attentive and when he knew it was my daughters birthday he presented a plate with chocolate writing saying happy birthday with strawberries for decoration. He was very professional and thorough , our tea was made even better with his sense of humour

Had a wonderful afternoon tea here yesterday. Reception staff were lovely when i booked it and on the day the food was so nice and the staff were very helpful and attentive. We were not rushed and didn't feel pressurised to leave. Will definitely be back for the spa day!!

I visited East Sussex National spa with my two daughters and husband. One of my daughters was pregnant. The staff from beginning to end were 100% professional. Amber,Emily, Daisy, Lisa ,Tristan and Harriet,Louisa and Manager Phil. Thank you

Lovely day at Spa with Afternoon tea. Nice pool, sauna, jacuzzi & steam rooms. Fluffy towels & robes provided Excellent afternoon tea, sandwiches, hot scones & cream. Bite sized cakes, decorated for Halloween, high quality food served by Cody.