The Marlborough Hotel

This place needs to be shut down!!!! They use it for vulnerable people and the environmental health need to go in and inspect the living conditions which they have these vulnerable people living in. The woman’s husband entered my daughters room when she was asleep. She’s 20 years old and was terrified, The woman told my daughter it wasn’t a hotel room but when we complained about the man entering the room the Whitechapel argued that it was housekeeping. When we had previously been told it wasn’t a hotel and they DO NOT HAVE HOUSEKEEPING! They have rat traps in the rooms and the place in covered in mould so much that my daughter became Ill, when my daughter went to collect her things someone had been in her room and removed all the rat traps and had cleaned her room to cover they’re tracks it’s absolutely disgusting that this is the way vulnerable people are being treated. Mould is a serious health hazard and this will be effecting people’s health. It needs to be investigated and shut down!!

The woman who runs this place lives next door to this hotel and she's not a nice person her husband walked in my room one day as he thought I'd be out and when I asked him what the hell he thought he was doing coming in my room he told lies and said I was confrontational to him - ya bet ya **** I was

The hotel is a bit outside the city center but still in walking distance. Rooms are clean and quirky. Staff is friendly and the price is alright for Liverpool. I stayed her alone and through a mix up of the staff I got upgraded.

We were on whistle stop tour of NW and looking for a B&B in Liverpool. We couldn't find anything central( due to a big footie match) so opted for this. We had left a very smart hotel and as we drove into the car park thought we had made a mistake as appeared a little run down but internally the hotel had been refurbished. It was room only booked with an on line company and the owner, Kas, had called me to point out he could offer a better room for same price. Wasn't a problem as breakfasts were easily obtained nearby or in Liverpool centre Rather than drive in 4/5 miles there is ample free parking it was only a 10 min walk to the Mersey Rail station which was a 15 min ride into the City. Constructive suggestions- -When you can afford it redec exterior as it will attract passing customers -In room perhaps some notes on facilities and additional item such as a hairdrier might be useful As I say owner Kas was helpful as was on site manager Maxine who lived closeby and was available at all times on phone or in person