Premier Inn Newcastle (Washington)

We had visited the hotel in 2024 and our experience then was excellent, but our experience this time in April 2025 was even better. The hotel has had a major refurbishment and is modern and absolutely lovely. Our room was really clean and fresh. The staff are a superb team, efficient, welcoming and friendly, particularly Janice on Reception when we arrived for check in. The dining area is modern and fresh, and the food on offer is plentiful and caters for all tastes. There are places of interest in the area, particularly Bamburgh Castle. We'll be back!

new decor is amazing food always hot and tastes excellent fun engaging staff made me feel like home couldn't ask for any wear better to stay i really really recommended staying here at this hotel they honestly make you feel like your at home.♥️

From the moment we arrived we were made very welcome by receptionist Janice. The room was perfectly adequate for our needs and it and the bathroom spotlessly clean. The bed was very comfortable. Breakfast choice amazing, nicely set out and well cooked. Jack, who was on duty in the breakfast room, was very attentive, cheerful and nothing was too much trouble for him. Well done everyone at this Premier Inn!

Tried to extension my stay by a few weeks. Initially, was told to ring “reservations”, reservations told me to ring the “guest” dept as i was already staying there. the guest dept said it was “reservations” i needed to speak to but they had got their coats on & had gone home. I gave my almost £1500 to the “Holiday Inn” up the road.

Lovely clean hotel. The breakfast staff are so attentive and friendly. Dave was a joy every morning, thank you. Would highly recommend this hotel and will be returning soon. I often use Premier Inns when on business trips and this certainly is the best I’ve stayed in.

This Inn has been refurbished to a high standard and on arrival I was very happy. The room was clean, modern, well serviced, comfortable bed and pillows. I appreciate things like a stainless steel kettle too. However, the heating system is new. Premier Inn have gone for a wireless system. The thermostat is on the wall near the bed, the radiator was across the room by the table and chairs. At around 4am when the room temperature dropped, the stat began to talk to the rad. It was like trying to sleep between a game of ping pong with a few whistles and puffs thrown in. I lost around 3 hours sleep which after a 3 hour journey at the end of day to get there was not great. I was shattered the next day during which I had to host a workshop 10 till 7.30pm. I had chosen Premier Inn as they usually offer me good sleep. It was still on the chilly side in February however, in order to get a clear night sleep I had to turn the room stat right down low to stop it coming on during my second night. Such a shame because otherwise this is a really decent Premier Inn, newly refurbished and convenient. Take ear plugs or switch heating off - as was the suggestion by staff. PS. I can sleep on a bed of nails so not down to be being a light sleeper.