Warwick

Unfortunately there were only 2 young lads working in the whole hotel. They didn’t seem very knowledgable, they charged me for the stay although I had already paid through trip - they did refund me, but that was after I went to speak to them showing them my bank statement.. and my husband then had to go back again to get the refund sorted! For some reason speaking to me wasn’t enough!! They had hardly any meals available in the restaurant. Only burgers! The room itself needs a massive uplift, the bathroom looked really unclean and falling apart. Really sad stay considering it was part of a Christmas gift. Definitely won’t be returning.

Is fine

Sharon welcomed me with a smile and was extremely helpful. The rooms are standard Premier Inn but always a comfortable sleep! Restaurant on site is handy although a large number of items were not available on the menu and the food was fairly bland. But all in all an easy business stay.

We had such an amazing stay at the premier inn with our lovely family! Kayleigh has been FANTASTIC!! Couldn't do enough for us. She has been absolutely brilliant with our children and our whole family we couldn't rave about her enough! Lovely hotel and stay

Overall good stay for price. I believe the website was misleading showing that it is a premier inn plus when not all rooms are. Cleanliness of bathroom was not good at all. Shower curtain was disgusting and dirty and snobs on it. Was sent a qr code to check in which didn't work so had to wait to be checked in anyway. Breakfast was ok but not the best .

The most uncomfortable bed we have had in a Premier Inn. We pre paid for breakfast and they stopped us before we went into the restaurant for breakfast saying they had ran out of food and milk, as diabetics we had to go searching for somewhere to have breakfast, not good!