Wingate by Wyndham Warner Robins

Television in room not working or remote not working. Unable to turn on. Light not working. Light bulb’s unpleasant color. Musty smell.

My wife and I arrived about two hours early, therefore; I asked the clerk on duty if we could have an early check-in. I was promptly told yes but it would be a $25 charge. So, we promptly declined and just rode around to waste time. I returned at check-in time and was greeted by a nicer front desk clerk. We were assigned room 222. After entering the room, I did a walk through. There were dirty wash clothes hanging in the bath. There were tiles missing from the bathroom floor, and the molding around the tub looked like it should've been replaced years ago. Saying it was NASTY would be an understatement! I went back to the front desk and informed them of my room condition and requested another room. The nice professional desk clerk promptly assigned another room. We moved our belongings to room 234. Needless to say, it was also in need of repairs. The ceiling had large cracks in the stucco. Someone had attempted to repair it but did a very poor job, and there were other repairs that hould have been done prior to assigning this room to anyone. Unfortunately, this was without a doubt the worst place we have ever stayed considering how much we travel. We elected to stay at a Wingate because of prior stays at the hotel chain. All of them were exceptionally more acceptable and satisfying. Finally, this place should be thoroughly inspected and repairs promptly and professionally completed, until the rooms have been repaired, unservicable. I wouldn't recommend this place to anyone.

Good hotel in a convenient location. Hot breakfast daily and a nice indoor pool.

Needs work and better cleanliness. I have stayed in many Wingate hotels and always thought they were a good hotel, but this one needs a lot of work. It is very aged. The room was not cleaned very well, the bathroom was not clean, it had bunches of hair in the corners. The shower curtain had mold on the bottom, and there was no kleenex at all in the room.

Customer service was Amazing! The front desk clerk Ijanae( sorry for the spelling) was very cordial and professional.. we needed a few things for our room during our stay and she was cheerfully accommodating. Great person to be the first face for the guest to interact with. Although the bathroom in our room looked very worn , it was clean. The seating ( booth) in the dining area where we had breakfast are very stained but recovering them in a dark color would be an immediate face lift. Other than that we had a very pleasant stay.. and the price per day was great as well. Will probably use again in the near future.

Good I was suppose to have a n accessible room but it really was not wheelchair friendly.