Hainan Banshan Banhai hotel

Their scooter service is terrible. Gave me a broken scooter and didn't want me to renew my room

Location: Lovely location right by the ocean but a bit far from any fun spots. It takes about 15-20 minutes to get to the Wanning 日月 beach where there's a lot more fun activities. Services: Great service. The front desk manager TT was lovely and could speak great English thus making communication go smoothly. Amenities: Good but could be better. I think some of the rooms were not used for a long time. The first room I got smelled a bit musty. Also, don't expect new facilities this place looks like it's been around for a long time and it shows. Still, it's charming in all it's rustic glory. I would say the only downside to my stay is that there was no shuttle to the train station. Which is kind of a letdown given that this is a high-end resort. ***If you're a person of colour, I recommend maybe try the two hotels not far from this place. Le Meridien and The Westin I think. I didn't spot any other foreigner during my two days at this hotel until I went to 日月 for a walk and ran into a few of them。It turns out most foreigners stay at the Westin or Le Meridien thus maybe it won't feel too isolating opting for these two hotels rather than this one. All in all, it's a nice hotel to stay if you're on a budget.👍🥂

Very nice place, we would like to come here again

The place needs to fix the parking issues, the pool was not open…the place needs a facelift.

Location is very far away from shops, restaurants and beaches. This makes it quiet and peaceful, but you definitely need a car or be prepared to spend money on taxis. The need for a car rental means there was very very limited parking options with frequent traffic jams trying to get in and out of the hotel. When we arrived (at the designated check in time) our room was not ready. Getting to the room the floor was soaking wet and we had issues being able to find slippers and move around. The balcony floor I was very dirty and mould grew up the wall. The bathroom had a colony of ants. However, the view of the room was lovely, and the furniture clean. Breakfast was good, with some western options, but not many. Would probably not stay again.

Location is quite remote but the rooms were nice and the infinity pool was great. The hotel food was also very good and the staff were helpful

I left my coat at this hotel, the following day I asked an from trip.com to ask the hotel about it, they denied ever seeing the coat.

真是10.1亂價 最多200 的旅館酒店 環境真的很拉垮 不知道這樣的酒店怎麼要1000多，好奇的住一下 結果真坑，晚上給寶寶洗澡的時候用毛巾包裹住了 結果到床上一看還有血 真是噁心至極 結果後來説可能是沒有注意 讓我們理解下是一人多了 那就活該我倒黴？ 真是垃圾啊 陽台臟的要死 房間也小 真是垃圾酒店