Hainan Banshan Banhai hotel

Their scooter service is terrible. Gave me a broken scooter and didn't want me to renew my room

Location: Lovely location right by the ocean but a bit far from any fun spots. It takes about 15-20 minutes to get to the Wanning 日月 beach where there's a lot more fun activities. Services: Great service. The front desk manager TT was lovely and could speak great English thus making communication go smoothly. Amenities: Good but could be better. I think some of the rooms were not used for a long time. The first room I got smelled a bit musty. Also, don't expect new facilities this place looks like it's been around for a long time and it shows. Still, it's charming in all it's rustic glory. I would say the only downside to my stay is that there was no shuttle to the train station. Which is kind of a letdown given that this is a high-end resort. ***If you're a person of colour, I recommend maybe try the two hotels not far from this place. Le Meridien and The Westin I think. I didn't spot any other foreigner during my two days at this hotel until I went to 日月 for a walk and ran into a few of them。It turns out most foreigners stay at the Westin or Le Meridien thus maybe it won't feel too isolating opting for these two hotels rather than this one. All in all, it's a nice hotel to stay if you're on a budget.👍🥂

The place needs to fix the parking issues, the pool was not open…the place needs a facelift.

Location is very far away from shops, restaurants and beaches. This makes it quiet and peaceful, but you definitely need a car or be prepared to spend money on taxis. The need for a car rental means there was very very limited parking options with frequent traffic jams trying to get in and out of the hotel. When we arrived (at the designated check in time) our room was not ready. Getting to the room the floor was soaking wet and we had issues being able to find slippers and move around. The balcony floor I was very dirty and mould grew up the wall. The bathroom had a colony of ants. However, the view of the room was lovely, and the furniture clean. Breakfast was good, with some western options, but not many. Would probably not stay again.

I left my coat at this hotel, the following day I asked an from trip.com to ask the hotel about it, they denied ever seeing the coat.

我是在攜程網上預訂的海南伴山伴海酒店，該店豪華氣派，性價比很高，有景海邊觀陽台，有酒店室外泳池，還有最濠亮的崖壁泳池，風景特特別秀麗，還能近一距離看到神州半島燈塔，酒店前台還給我免費升級了灣景房，視野特別好，陽台還配有泡澡浴缸，房間寬敞乾淨，洗浴水量也夠大，去石梅灣和網紅神州半島也特方便，酒店裡借了小驢就能上路了，酒店自助早也很豐，是在負振層的海邊觀景台這裏吃的，總之給我入住休驗感覺很好的，以後還會選海南伴山伴海酒店入住的。