Usuario invitado
1 de marzo de 2024
We were on a group tour, and our guide dropped our group off at the RN Petra Hotel and left us there to get checked in. The first few people from our group got check in fine, and then it came down to the three remaining couples. Clearly, the hotel was having issues that they weren't communicating to everybody. We waited in the lobby for around an hour before we were given keys to our room. They'd said at one point that the rooms weren't ready, but the issue seemed to be deeper than that. My husband finally went up and asked, "be straight with me. Do you have a room for us or not?" At that point, they explained that there was a computer issue or something so they weren't able to assign the rooms yet. It was a whole debacle. Dinner started at 6:30, and we were thisclose to just hauling our luggage to the dining room to eat, but then we finally got room keys and were able to head down to our room. We were on the bottom floor, and the small elevator could only accommodate a few people at a time so it took a while to move between floors. Our room was fine, but the hallway to get to our room was awkwardly narrow, and the bathroom in our room had a sewage smell. Another couple in our group commented that their room had a broken TV and blow-dryer, and they hypothesized that we had been given the rooms reserved for the tour guides. That was a lot of anxiety for that time in the evening, so it was a bit of a rough night.
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