ADAM
26 de junio de 2025
They forced us (65 & 69 years old) to move to a lower levels room from room 1801 to room 816:
- The reason: “one of our customer needs a higher level room, you have to move to another room” they said and this was TUESDAY not weekend.
- My IMPRESSION:
- Lots of staff running in the front building and in the lobby area, but don’t know what to do.
- Old and outdated TV with very poor signal.
- Very confusing lighting system.
- Leaking Showers enclosure, water spills everywhere.
- There’s no toilet paper when checked-in.
- Toilet cover was loose.
- Breakfast was so so, lots of choices, but most of them were tasteless.
- Low quality fruits.(worst than those food stalls on the street.
- I used my US passport to check-in: my booking name and passport name was exactly the same but they sent a notice to TRIP.com stated that my booking and checked in name was different. MY GOD They really don’t know what they are doing.
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