Hoteles de 3 estrellas en Vougeot

We like this hotel, we still do but our latest stay (of 3) wasn’t what we hoped for. Booked months in advance a superior room, usually upstairs previous stays have been great, powerful air con and exceptional wi fi. On arrival we were told we’d been upgraded to a family room in the courtyard. This was dishonest, we’d been moved to accommodate a larger group booked into the hotel, the courtyard room number 2 had awful air conditioning and couldn’t connect to the WiFi. We reported this within an Hour of check in. But this ultimately wasn’t the room we booked nor was it the standard we hoped for. Disappointing actions by the hotel to turn loyal customers away from them. The hotel is nice, a good stop off location, but they need to make sure they honour the room booked don’t pretend other rooms are actual upgrades and make sure all rooms have the same level of amenities and quality.