Usuario invitado
7 de abril de 2024
Hotel Tirolerhof is well located in Tux, with access to the ski areas of Hintertux Glacier, Tux and Mayrhofen. We were staying in the Adlerhorst suite, which was spacious, with a shower, bath tub and mountain view. The breakfast is great, with an egg station, fresh juice, pancakes and waffles, etc. The outdoor adult only pool, which is more a jacuzzi, is lovely. The gym is well equipped. Dinner in the evening was always delicious, always with a vegetarian option. You could also tell that no food got wasted. But... Our room was located near the central stairs, where it was really noisy, even at night. While the room was renovated, there was no noise insulation. When asking for another room because of the noise, the receptionist, who wasn’t friendly from the start, just told us “that they don’t have quiet rooms”. In general, the staff was unfriendly and only near the end of our stay did they start becoming more easygoing. It’s weird that you as guest have to please the staff, instead of the other way around. The bed was quite hard and the pillows could be better too. There was no water kettle or coffee machine in the room. There was also no airconditioning in the entire hotel. It was hot when we arrived and it stayed hot. I can’t recommend this hotel in summer! Food wise, dinner for adults is great, but the children menu was always limited to spaghetti bolognaise / spaghetti with tomato sauce / something fried with French fries. As if children don’t deserve decent food. A liter of water cost 5 euros, even though we’re pretty sure it was just tab water. The coffee in general was below standards. At breakfast, the coffee was brewed by a full automatic coffee machine which you find in any reasonably priced hotel. But Tirolerhof isn’t a reasonable priced hotel! In the afternoon, it was possible to order a cappuccino, but this was also overpriced and not well served. In general, we often wondered why this hotel was rated “four star superior”. Sure the rooms, especially in the new section, are spacious and beautiful. But the unfriendly staff, the lack of air conditioning, the lack of a coffee machine, the overpriced water and the poor children’s menu made us wonder if we would book this hotel again.
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