jgitangu
1 de abril de 2025
I rarely leave negative reviews, but my experience at this hotel was beyond disappointing. The entire place is outdated, poorly maintained, and simply not worth the stay. From the moment we arrived, it was clear that cleanliness was not a priority. The room was dirty, I had to clean it myself just to feel somewhat comfortable. The bedsheets and pillowcases had visible stains, and the mosquito nets were full of holes and smelled terrible, making them completely useless. We ended up battling bugs all night, which left my children traumatized. The bathroom was no better. The shower was filthy, and the shower curtain looked like it hadn’t been washed in ages. It’s shocking that a place in this condition is still operating. The only redeeming qualities were the pool and the staff. The pool itself was nice, but the pool beds were old and rusted. The food was decent, but they recycled the same meals for both lunch and dinner, which became monotonous. Despite everything, I have to commend the staff—they were kind, welcoming, and did their best under the circumstances. Unfortunately, good service can’t make up for the horrible state of the hotel. I would not recommend this place to anyone. Stay elsewhere if you value cleanliness, comfort, and a decent night’s sleep.
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