Qeparo Napolon Complex

We were 3 families that decided to stay on these rooms. Unfortunately, we were fooled by the view of the sea. Since the very first moment, one of the kids got stuck inside one of the toilets because of the malfunctioning of the door handle. Than when we wanted to lock the doors and have dinner, the door handle of the room just broke and felt on the floor with our things stuck inside the room. But the cherry on top was when we returned from dinner and zried to turn on the AC. Not only the AC was not working but after the staff members came, they said these are things that happen. Not even a fan was offered to cool the room. Pointless to say that we slept on the chairs outside in the balcony because it was impossible to sleep inside in the heat. And than breakfast that was not included in the price but overçricwd for the area where an omlete costed 400Leke. When we asked the owner about the broken AC or breakfast not being included in the price, he said these are things that happen. No applogies, no explanation. Overall our experience was awful and when we left we also scratched our car because of the very tight parking. It is pointless to advertise only certain rooms while the actual rooms are a total mess.