Parque Mourabel, Oasis Village & Pe do Lago

I would not return here again!! Definitely would not recommend! The guy on reception - edwardo very very rude, states he wants to “please the guests” but didn’t seem to want to help at all! The lifts are always broken, we were on the third floor - having to climb 6 flights of stairs up and down all day is annoying! We stayed in a room with neighbours who had barking dogs, who don’t stop barking, they were left for hours on end! Barking till at least midnight most nights leaving us with little sleep, complained to reception who didn’t seem to care! Not worth the money or time to visit!!

My wife and I have just returned from a lovely relaxing stay at the Parque Mourabel, yes, as others have said, it is out of the way but they do run a courtesy bus, and if you enjoy walking it’s not a problem, also being out of the town means it is quiet with no late night revellers. We had a superior one bedroom apartment which we couldn’t fault, it was immaculate, well equipped, with a large balcony overlooking the pool. We were booked on a half board basis and yet again we had no complaints, breakfast was limited but freshly cooked to order which was a bonus from buffet breakfasts in most other places, evening dinner again limited but we always found something to our liking, and the portions were huge ( think the chef could do with a lesson in portion control 😋) . We must mention the incredible waiting staff, so friendly and helpful, along with many laughs, they all couldn’t do enough to make you feel more welcome. Check in and check out were straightforward and helpful tips given for our stay. All in all we enjoyed our visit and would have no hesitation in returning, for the cost it was very good, those who disagree should perhaps go to the Hilton or similiar and pay a lot more.

We booked a two bedroom upgraded apartment as we were travelling as a couple with our daughter and granddaughter so we didn't want to be making beds up every night in the sitting room. We were in the oasis block, so no balcony but a grassy area at the front with a table and chairs. We were advised that the apartment had been recently refurbished and it was clean and freshly painted. A bit too freshly painted as there was a strong paint smell. After a couple of days leaving the windows open it did die down. Although initially the upgraded apartment looked great there were some neglected areas that could easily be rectified. Cupboard doors that didn't sit straight and didn't shut properly. Shower screen didn't quite manage to stay shut meaning water sprayed through. A front door that was a bit swollen and difficult to shut. The sitting room has two sofas that are actually single beds with mattresses and a back to lean cushions against. Good for extra guests but way too wide to sit on comfortably. The apartment was laid out over two floors, with the two bedrooms and a bathroom upstairs with a shower over the bath. Downstairs was the sitting room, dining area and large kitchen, a further bathroom with a walk in shower. Stairs look beautiful and are marble but be careful if you are wearing socks. Lots of storage space. Kitchen equipped with full oven and hob, fridge freezer and a lot of kitchen equipment. The oven was a bit hot, we put a pizza in the oven that should have taken around 10 mins and after 6 mins it was charcoal. Beds were not the comfiest I have encountered but not as bad as some hotels. We also had a couple of days where we didn't open the windows as the weather was quite wet and cool. Our clothes and bedding started getting damp so we would recommend opening the windows upstairs every day for a while. The air-conditioning also does heating which came in useful on cool mornings and evenings. We didn't use the hotel restaurant so cannot comment on food. Also we didn't get chance to use the pools due to the weather. Overall we enjoyed our stay and would definitely come back here. It was very good value for money. It is a little bit out of the way if you enjoy the beach and the harbour but we hired a car and explored a lot of different areas. Plenty of parking including gated areas for the block.

Upon arrival; the complex looks rundown, shabby & in need of a lick of paint! However, once the extremely polite receptionist actually took myself to the apartment, I was blown away. He stated it had been very recently renovated & for a 3* establishment it was very swish & modern, as my photos suggest. I've stayed in many 5* hotels etc & my home for 3 nights was right up there; if not more so. Sad that it's situated in Vilamoura, as there's nothing remotely Portuguese about the area, apart from the nearby stunning Falesia beach, which I visited each day & looked very much forward to returning to my beautiful apartment each night. A lovely stay.

We are a golfing couple and stayed for a few days at the end of January. We found the Mourabel surprisingly busy and all guests enjoying their stay. The upgraded room was great value for money. The staff were friendly and helpful. We will most certainly be returning. Thanks Mourabel.

5 stars 🌟 is not enough for this lovely accommodation. All the staff are great 👍 Anything you need just ask and they will try and accommodate you. Our apartment had everything you could need and more, that's why we love coming back here. We spent 3 weeks here in january and only used the big supermarket once as the shop over the road sells all you need and more at a good price, fresh bread daily. The accommodation has a free shuttle bus to take you to the marina 3 times a day 9am...11am...4pm These times are reversed for coming back from the drop off point. You can also use uber which ruffly costs €4.50 so it is great for getting around. If your after winter sunshine 🌞 with a good bunch of people this is the place for you. See you all again in october 😎 Mr & Mrs Thompson