Usuario invitado
13 de mayo de 2025
I recently stayed at Hyatt Place Vijayawada and, unfortunately, the experience was far below expectations — especially for a brand like Hyatt. The property carries a persistent foul smell, from the basement all the way up to the rooms and corridors. The bathrooms were untidy and had a strong unpleasant odor, and the towels provided were old and unclean. Despite booking a double occupancy room, amenities were provided only for one person. The front office staff were unprofessional, untrained, and completely indifferent to guest concerns. They were unable to answer basic questions about the property, did not assist with luggage, and their grooming standards were extremely poor. On multiple occasions, staff were seen arguing and speaking loudly in the local language right in front of guests, making the environment uncomfortable and unwelcoming. Security was another serious concern — the guard was clueless and I did not feel safe or secure throughout my stay. The hotel was poorly lit both inside and out, with lights often turned off even during the day, creating a dark and gloomy atmosphere. Parking was a nightmare and overall cleanliness was consistently lacking — dirty linens with stains were used on the beds. I am disappointed and saddened to see such poor standards associated with the Hyatt name. I hope the management takes serious note and initiates immediate improvements.
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