Usuario invitado
20 de julio de 2024
THE OWNER IS A SCAMMER. The owner of this place is a grumpy old woman who has no respect for customers. The room was supposed to be an AC room but we ended up getting a non-AC Room. The room was dirty, had stains on the sheets and looked like it hadn’t been cleaned in weeks. There were several flies everywhere and upon complaining, the grumpy owner just questioned me back saying, “you’ve booked a place on the border, the room can’t be cleaner”. She didn’t even provide any toiletries, and upon questioning she mentioned that those are only for AC Room customers. There were no glasses, no proper chairs. There was also no WiFi and upon asking, she mentioned WiFi is not for Non-AC rooms but only for AC rooms. There is no WiFi connectivity anywhere in the area. Although the website mentions that there is free WiFi connectivity everywhere in the area, this owner has been scamming her customers ever since. The chair in our room was broken and she refused to exchange it for a better one. We ordered dinner in the room and the staff kept telling us to go down and eat even though my family member was injured. We were travelling with two dogs and she hadn’t informed us about paying extra for the dogs prior. She told us that we need to pay extra for the dogs only after I checked in. Although the location of the place is good, the staff, service and the quality of food and stay is below par. It is not worth your money and you can easily find a better place elsewhere. As a customer, you don’t deserve to deal with this grumpy old lady. She’s not worth your money.
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