Usuario anónimo
3 de junio de 2025
The room was clean and comfortable, and the hotel is conveniently located next to Big C mall. However, the entrance is not very visible, which made it hard to find. The staff were not very friendly or welcoming, which affected the overall experience. It’s also a bit far from tourist attractions in central Vientiane. Breakfast was decent with a good variety, but the restaurant staff need to improve their communication with guests. I asked for tomato sauce, but they brought me sliced tomatoes instead. I had to explain that I meant the sauce, not the fruit, especially since I wanted it with bread. The swimming pool is on the top floor, which is a nice idea, but unfortunately, there was residue settled at the bottom of the pool, and the surrounding area was closed off, making it less enjoyable. Overall, it’s an okay place for a short stay if you plan to shop at Big C, but service and facilities need improvement
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