Eden Bleu

Español## Tesoro escondido de Nápoles Durante un viaje espontáneo a Sorrento, reservamos una estancia en el hotel Eden Bleu y descubrimos una joya encantadora en la pintoresca ciudad de Vico Equense. Desde el momento en que llegamos, el personal del Eden Bleu nos brindó un servicio al cliente ejemplar. El gerente Pasquale es excepcional y hace todo lo posible para garantizar que su estadía sea excepcional, tanto dentro del hotel como al explorar las mejores playas, actividades y opciones gastronómicas, incluida una presentación personal de un chef con estrella Michelin. Su liderazgo excepcional se refleja claramente en su equipo. El personal de recepción, Andrea y Marco, no solo son amables y conocedores, sino también increíblemente serviciales, lo que lo hace sentir como en casa. Vincenzo y Alfonso crean una experiencia gastronómica que es el sueño de los amantes de la comida. Vincenzo, en particular, ofrece un rico viaje cultural a través de la cocina y la historia de la región, a menudo anticipándose a sus necesidades antes de que las note. El hotel en sí es un impresionante oasis mantenido en perfectas condiciones. La selección de desayuno es aparentemente interminable, lo que garantiza un comienzo perfecto para cada día. Los cócteles junto a la piscina se acompañan de una deliciosa variedad de aperitivos que se suman a la lujosa experiencia. Las camareras de pisos mantienen la habitación limpia a diario, lo que hace que te sientas como si acabaras de registrarte cada vez que regresas. Esta ha sido, sin duda, la mejor experiencia hotelera que he tenido en 30 años de viajes. Eden Bleu ha establecido un nuevo estándar de hospitalidad, lo que lo convierte en una estancia de 10 estrellas con satisfacción garantizada.

My wife and I stayed at the Eden Bleu for four nights as part of an organised group of 25. The hotel was comfortable and friendly. I don't recognise it from the moans of those who posting below went in a group in May. We had two meals there as a group, both superb. Breakfast was good. The food charged extra for was that which was individually ordered and cooked. The rooms were clean and comfortable, and I can only suspect that those below who moan about the size are either untidy, have never stayed in a hotel before or usually book a suite. The shuttle bus was not the best, but it was a "hotels" bus not just for Eden Bleu customers, and they have no control over it. The staff were friendly and helpful. There was nobody sat behind the bar waiting for customers but when we wanted a drink the receptionist called a member of stuff to serve us and we could go and sit in the comfortable area to the left of the door.

Worst hotel I have ever stayed in. Staff dismissive. Owners children use the restaurant as their own dining room along with the pool which is filthy. Bar never opens. Pool bar never opens. €20 per person per day to use a sunbed and towels. The only people to use the filthy pool were the owners children on Sunday. Their wet towels were still in the basket when we left the following Thursday. Whole area never cleaned or tidied. Only area to sit and relax is a corner in the car park. Owners wife serves the table chewing gum, blowing her nose and generally sneering at guests. Try to book the shuttle bus which is not free as they advertise but €5 pp per trip and they cannot guarantee that it will actually pick you up. Told to arrive 5 minutes beforehand to see if it arrives and if there is space. If not apparently it’s not their problem. They would not call the shuttle company to check. Food is cold. Poor quality. Coffee is always cold. Meals served with contempt. Only positive is that the hotel itself is spotless thanks to the lovely cleaning lady Rose.

After reading all the good reviews for this 4* hotel I can only deduce that they must have been written by friends and family as this would not merit 2 stars. The hotel is exceptionally clean and the staff are polite, but the rooms are broom cupboard size with no storage space to speak of. The breakfast (continental self service) is fairly good but we had set evening meals on two occasions which were awful. At least there are some decent restaurants in the nearby harbour area which give good service and value. Getting to the railway station was difficult as the advertised shuttle was always fully booked, or so we were told. Only the fittest can make the steep uphill journey on foot. Taxis are the only other option or a boat trip. Overall one of the worst hotels I have ever stayed in.

Pokey rooms. No mirror or bin in room except bathroom. Only shelf space was winder-sill. Have to keep hand on button in shower to keep water flowing. No drawers. Food was awful apart from the breakfast which was passable. Only if wanted any cooked was an extra cost. The pool and sun loungers were 20 euro….ive never heard of this anywhere else I’ve been….scandalous. The bar in the lounge area was never open. Would never recommend to anyone..

Eden Bleu exceeded all my expectations. From the moment I walked in, I was struck by how spotlessly clean the entire property was—truly immaculate. The modern design throughout the hotel added a fresh, sleek feel that made the stay even more enjoyable. Buffet style breakfast with plenty to choose from and lovely lunch/dinner menu too. The standout feature, though, was the staff. They were incredibly kind, always going above and beyond to ensure we had everything we needed. Whether it was providing recommendations, handling requests, or simply greeting us with a warm smile, their helpfulness and attention to detail were truly commendable. One other highlight was the convenient shuttle service to and from the railway station. This saved us the hassle of navigating public transport or arranging taxis. It was a great added touch to an already outstanding experience. Overall, I can’t recommend this hotel enough. With its superb facilities, pristine cleanliness, modern vibe, and wonderful staff, it’s easily one of the best stays I’ve had. Superb views from the roof top terrace and very handy for the marina and ferry departures.