Palazzo Del Giglio

The hotel and staff are the friendliest, nicest, and loveliest. We were welcomed with fruits and champagne. They have a nice breakfast selection which they either bring to your room or you can go to the bar in the lobby to eat. The only negative is the beds are 2 single beds to make a king size bed but I would still stay here again and recommend to others. It is right off the Giglio public water bus stop which we took from the train station with our luggage. It's busy if you come during rush hour but still not bad if you don't want to pay $80 for a water taxi. It's also a nice 10 minute walk to St. Marks square.

We just returned from a brief stay at Palazzo del Giglio. It is a wonderful hotel, both for the facilities and the caring and attentive staff. The location is perfect (located in a quiet square just behind the famous Gritti Palace). There was some construction going on next door during the day, but that didn't affect us at all. The hotel is a 3 minute walk to the vaparetto stop (water bus) and water taxi stand. It's also a very short walk to Piazza San Marco, shopping, restaurants, etc. We had a junior suite, for our family of four, which consisted of two separate rooms (one with a double bed and the other with two pull-out sofa beds), a bathroom and a full kitchenette with a dining table. It was the perfect space for our family as finding a family suite with two separate rooms is rare in Europe. Each night, you fill out a paper indicating what you want for breakfast and they bring it to your room the next morning (very elegantly on a silver tray). Although the hotel is beautiful, clean, and in a great location, what truly makes the Palazzo del Giglio special is its staff. While we were walking around Venice, my husband fainted and had to go to the Venice hospital. I mentioned this to the woman who had checked us in the previous day and she told me to let her know if we needed anything. I was in and out over the next several hours (back and forth to the hospital and being with our kids), and each time there was a different person at the desk who knew what had happened and asked how my husband was. I was so impressed with how the staff communicated with each other so that everyone knew what had happened. Thankfully, my husband was ok (just dehydrated) and the man working at the desk that night was so helpful in arranging a water taxi to pick him up and bring him back to the hotel. I definitely felt cared for and less alone, during this scary time, because of the attentiveness and care of the del Giglio staff. I'm sure we'll return to Venice someday, and when we do, we would not hesitate to stay at the Palazzo del Giglio. Grazie mille a tutti a Palazzo del Giglio!

This hotel is just fabulous! Amongst the many excellent features are the superb location within a stone’s throw from all the top sites, the spacious rooms and the excellent service. Elizabetta and every one of her staff are just fabulous. This tranquil hotel is a haven of peace and tranquility in the hustle and bustle of Venice and we highly recommend it.

Very well appointed hotel close to the water bus stand. Quick and easy check in. Very comfy and clean room, great shower and a comfy bed. Breakfast can be taken in room or if preferred on the communal dining room. Staff very friendly and helpful especially with recommendations for places to eat. Would stay again if revisited Venice.

What a great hotel! Not a far walk from the dock. So convenient to everything. Food, Shopping and more! Everyone was so kind and helpful. They were so kind to reserve our water taxi to the train station. If we asked a question they were so kind. We would definitely stay here again! Thank you for kind hospitality!