Ca' Bragadin e Carabba

No puedo recomendar este hotel lo suficiente. Tuvimos la estancia perfecta. La habitación (201) era grande, cómoda, fresca y tranquila. La ubicación es excelente y muy cerca de la plaza de San Marcos. El personal fue increíble y nos dio muchos consejos y sugerencias. Muchas gracias. Ya lo hemos recomendado a amigos que están pensando en venir. Consejo: siga las indicaciones del hotel hasta la propiedad. Seguimos nuestros teléfonos y tomó mucho más tiempo.

Un pequeño hotel boutique de muy buen gusto, tranquilo y muy bien ubicado para hacer turismo. Muebles como en las fotos, vive "como en ese entonces", hermosos baños recientemente renovados, buen aire acondicionado, servicio amable. Super limpio. 100 metros a través de un pequeño canal y se puede tomar el desayuno o comidas ligeras en un bar en el patio de la antigua casa de Marco Polo. Si eso es demasiado lejos para ti: 40 metros en la otra dirección hay una cafetería/pasticceria, después de 100 m un supermercado. Allí puedes conseguir una botella de agua por 40 céntimos en lugar de 3 euros en los puntos de interés turístico. 10 minutos a San Marco o el Puente de Rialto, 5 minutos a San Paolo. Muchos restaurantes alrededor, nos enamoramos de Al Cavallo en Piazza San Paolo (Zanipolo), a apenas 5 minutos. Volveremos !

We stayed at the hotel for 2 nights in September 2024 (AUD $378/night excludes city tax). Great little hotel with clean and good size room. It’s located in the central of Venice (a few minutes walk to Rialto bridge, 8 minutes to San Macro square) with many great restaurants within walking distance.

Arrived in Venice by train and met by a persistent porter who insisted on taking our 2 cabin luggage down the steps to water bus. We were quite able to carry them down slipway on right hand side . I hadn’t wanted the porter so left hubby with him. At bottom of steps I insisted we take our luggage and get our own tickets as we are quite able to ! Tried to explain to this porter and we would give him a small tip for carrying down the Station steps for us. To our shock he wanted 10€ ? We refused and he became aggressive and abusive , hubby gave 3€ but he wanted more, wouldn’t leave us alone kept argueing with us. I told him to away and leave us alone. He did in the end but not before making a scene in front of everyone . We may be in our mid 70’s and hesitated at top of the steps. to look at everything in front of us and that was his cue. So beware,it wasn’t a great start to our trip to Venice. The room was nice and comfortable with tea & coffee. Fridge . Nice balcony , very peaceful . Would definitely come here again. It is easy to miss door, we walked passed a couple of times but got there in the end ! Lol.

During previous stays at this hotel in 2014 and 2016, I was impressed by its quality and service. Unfortunately, my recent experience revealed a noticeable decline in several areas that significantly impacted my stay. Firstly, the hotel’s condition has deteriorated, with essential amenities no longer functioning properly. The elevator is now out of service, and there was no assistance provided for carrying luggage up three flights of stairs, which created an inconvenience upon arrival. Additionally, the air conditioning system, which was previously a highlight, is now restricted; a screw has been attached to the remote control, preventing guests from adjusting the temperature. This change detracts from the comfort of the rooms, particularly during warmer periods. Security measures have also diminished. While in past visits, a secure entry system was in place, allowing guests to lock the front door and access their rooms with separate keys, the current policy lacks such precautions. ( front doors can be opened with a kick) The front desk is unstaffed after 4 p.m., leaving the main entrance accessible without supervision. This lack of security creates concerns for guest safety. Communication with the staff presented further challenges. The sole receptionist does not speak any language other than Italian, which makes it difficult for international guests to communicate their needs. Moreover, during my stay, I witnessed a staff incident where the receptionist reprimanded a housekeeper in a manner that was unprofessional and public. Such matters should be handled privately to maintain a respectful environment for both guests and employees. Overall, I believe this property would benefit from renewed investment in both its facilities and customer service training to meet the standards it previously upheld. I hope that management will take these concerns into account to restore the quality and comfort that past guests have appreciated.